IWG in Melbourne is seeking a Customer Services Manager to lead our centre and drive performance. You’ll own the in office operations, deliver top-tier service, upsell offerings, and host tours for prospective clients. A hands-on leader who can motivate a small team and resolve issues with speed will thrive in this role.
You’ll oversee daily workflows, maintain a high standard of customer care, and ensure the workspace supports the company’s growth and brand promise.