At Worldsmart, we provide a complete retail ecosystem, combining innovative software, hardware and support services to help retailers succeed. We're looking for an experienced POS Installation Specialist who enjoys working directly with customers, solving technical challenges and delivering successful implementations.
What you'll do
- Install, configure and deploy POS hardware and software
- Deliver onsite and remote customer training
- Troubleshoot POS, EFTPOS, network and peripheral issues
- Work closely with customers, internal teams and third-party vendors
- Build strong customer relationships and provide exceptional support
- Provide helpdesk and phone-based technical support while not on site
What we're looking for
- Experience installing and supporting POS systems in a retail environment
- Solid knowledge of POS hardware, EFTPOS, networks and system troubleshooting
- Experience with Windows PC and server configuration
- Confident communicator who enjoys working with customers
- Ability to work independently and manage multiple priorities
- Grocery, hardware or independent supermarket industry experience will be highly regarded
- Current driver's licence, reliable vehicle and unrestricted Australian working rights
- National company with a strong reputation in retail technology
- Backing of large internation investment group providing stability and growth
- Collaborative team culture and ongoing training & development
- Stable, growing industry with genuine career opportunities
- paid volunteer & parental leave
- access to learning programs
- emergency assistance funds.
Please note: This role includes short-term travel, the successful applicant must be able to attend our office in Eight-Mile Plains, Brisbane, when not on a customer site. A National Criminal Record Check will be completed as part of the recruitment process.