- We're partnering with an established technology business seeking an experienced Technical Business Analyst to support the development and enhancement of its digital loyalty and rewards platform.
- Working closely with Product, Engineering and key business stakeholders, you'll play a critical role in delivering technology solutions that connect financial services, customer engagement and loyalty programs.
Key Responsibilities
- Gather, analyse and translate business requirements into detailed technical specifications, user stories and acceptance criteria.
- Support the development and enhancement of loyalty, rewards and financial services technology platforms.
- Work closely with engineering teams on API integrations, system interfaces and data flows.
- Analyse customer journeys across loyalty enrolment, points accumulation, redemption and rewards management.
- Collaborate with internal teams and external partners to support platform integrations and new product capabilities.
About You
- Proven experience as a Technical Business Analyst, ideally within a digital product or technology environment.
- Experience across both loyalty/rewards programs and financial services is essential.
- Strong understanding of APIs, system integrations, data mapping and backend processes.
- Experience working on loyalty platforms, rewards ecosystems, points management or redemption solutions.
- Exposure to banking, payments, cards or other financial services products.
- Ability to translate complex business requirements into clear technical specifications for development teams.
- Experience working with Agile delivery methodologies and tools such as Jira and Confluence.
- Solid stakeholder management skills, with the ability to engage technical teams, business stakeholders and external partners.
- SQL experience and an understanding of relational databases would be advantageous.
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📌 Technical Business Analyst (Sydney)
🏢 Hydrogen Group
📍 Sydney
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