Downer EDI Limited in Melbourne is seeking a Complaints, QA, Compliance & Training Manager to lead complaints management, QA, and training across the Homes Victoria contract. You will drive compliant service delivery, coordinate audits and corrective actions, and support ongoing governance reporting.
You will develop training programs for staff and service partners, monitor regulatory and contractual requirements, and champion safety and quality improvements across the team and communities we
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📌 Compliance, QA & Training Manager – Complaints Lead (Melbourne)
🏢 Downer Edi
📍 Melbourne
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