Senior Service Desk Lead - ITSM, Automation & Incidents (Croydon Shire)

Senior Service Desk Lead - ITSM, Automation & Incidents (Croydon Shire)

05 Nov
|
Croydon Health Services
|
Croydon Shire

05 Nov

Croydon Health Services

Croydon Shire

Croydon Health Services NHS Trust is seeking a Senior Service Desk Analyst to support, mentor and lead Digital Services within the Service Desk. You will manage major incidents, oversee ITSM processes and drive continual service improvement across Digital Services.

The role emphasizes customer service, technical troubleshooting and collaboration with clinical and IT teams to ensure reliable digital support for staff and patients. Adaptable working arrangements are available.

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📌 Senior Service Desk Lead - ITSM, Automation & Incidents (Croydon Shire)
🏢 Croydon Health Services
📍 Croydon Shire

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