What The Putt is Brunswick’s (& now the CBD's) mini-golf and events venue — functions, Christmas parties, birthdays, corporate team days and everything in between. Our function calendar is busy heading into the festive season, and our Functions Coordinator, Kim Logan, needs a sharp, reliable assistant to help keep it running now we have opened a second venue.

This is a mixed role: weekend cover remotely / from home looking after reception and the enquiry inbox, and Mondays in our CBD Head Office covering for Kim starting the week’s function admin.

The schedule

- Saturday & Sunday — remote: covering the inbox, responding to enquiries and handling reception by phone and email.
- Monday — on-site at King Street Melbourne Head Office: function coordinator’s assistant, prepping the week ahead for Kim.
- 20 - 24 hours / per week

What you’ll do

- Be the first point of contact for all admin & reception inquiries including function and event enquiries over the weekend — replying promptly, warmly and professionally.
- Manage and respond immediately to last minute changes to the current weekend's bookings
- Answer questions on packages, pricing, availability and inclusions; send function flyers and tailored options to suit each group.
- Check date and time availability and put together quotes and provisional bookings.
- Create and manage bookings in our system (Roller) — set up bar tabs, send deposit payment links,



and record dietary requirements and final guest numbers.
- Follow up on open enquiries, deposits and outstanding balances, and keep the function booking tracker up to date.
- Hand confirmed bookings over to the sales and events team and flag anything that needs attention.
- On Mondays, support Kim with confirmations, invoices, booking notes and prep for upcoming events.
- General reception support: phone and email enquiries, and pointing casual booking questions in the right direction.

What we’re looking for

- Excellent written communication and a genuinely warm, customer-first manner.
- Strong organisation and attention to detail — able to juggle multiple enquiries, dates and follow-ups without letting anything slip.
- Comfortable with booking systems or CRMs (Roller experience a plus, we use Patch Retention CRM for function sales) and confident across email and Google Workspace.
- Reliable and self-directed — you’ll be working independently from home on weekends.
- Available Saturday, Sunday (remote) and Mondays in office in the CBD.
- Hospitality, events, reception or customer-service experience is well regarded.

The details

- Pay: $34/hour
- Type: Part-Time 20-24 hrs per week
- Reports to: Kim Logan, Functions Coordinator.
- To apply: send your CV and a short note about yourself to [email protected] by 15th Nov 2026.

📌 Assistant Function Co-ordinator (Melbourne)
🏢 What the Putt
📍 Melbourne