Probe CX in Melbourne is seeking a Hardship Customer Service Representative to support banking customers experiencing financial vulnerability. You will handle inbound/outbound calls and messaging, applying empathy, active listening, and compliance.
The role requires 6+ months in a contact center, robust written and verbal communication, and the ability to work full time across rotating shifts from 8am to 9pm, Monday to Saturday.
J-*-Ljbffr
📌 Empathy First Hardship Support Specialist Melbourne
🏢 The Probe Group
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.