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As a Shift Leader in the hospitality and catering industry, you will play a crucial role in ensuring the smooth operation of our establishment during your shift. You will lead a team of staff, maintain high standards of service, and ensure customer satisfaction. This position is vital for upholding our reputation and delivering exceptional experiences to our guests in Prestons, New South Wales.

Responsibilities:

- Supervise and coordinate daily operations of the team during shifts.
- Ensure compliance with health and safety regulations and company policies.
- Train, mentor, and motivate staff to deliver excellent customer service.
- Manage inventory and order supplies as needed to maintain service levels.
- Handle customer inquiries and resolve any issues that arise promptly.
- Assist in scheduling staff and managing shift rotations.
- Monitor financial transactions and ensure accurate cash handling.
- Prepare reports on shift performance and suggest improvements.

Qualifications:

- Previous experience as a Shift Leader or in a supervisory role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic knowledge of food safety and hygiene regulations.
- Flexibility to work various shifts, including evenings and weekends.

At Guzman y Gomez Mexican Kitchen,



our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

- Experience leading or supervising a team within a busy setting
- Completed or willingness to complete Food Safety Supervisor certificate
- Completed or willingness to undertake Responsible Service of Alcohol course

These are just some of the benefits that come with working at GYG:

- Free uniform
- Crew team building activities and competitions
- Discounted meals
- Cultural celebrations – Day of the Dead and Cinco de Mayo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

At Guzman y Gomez, we believe in authentic flavors

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📌 Jersey Mikes Shift Leader Gm Fairfield Ca (Sydney)
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📍 Sydney