Chatswood Impression Dental Group

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About the Position

Ceramic Artisans Dental Lab in Chatswood is currently searching for an experienced Dental Lab Admin Assistant to work on a part time basis.

You’ll provide essential administrative and clerical support to ensure the smooth and efficient operation of our dental laboratory. This role involves managing patient orders, customer service, and assisting with inventory management, while working closely with clinicians and lab technicians.

Key Responsibilities

Customer Service

Answer phone calls and respond to emails from clients (dentists, dental offices, patients).

Address client inquiries, concerns, and requests in a skilled and timely manner.

Order Management

Process and track incoming dental orders, ensuring all necessary information is complete.

Maintain accurate records of orders, deliveries, and materials used.

Follow up with clients regarding incomplete or incorrect orders.

Documentation & Reporting

Maintain detailed and organised patient records, including order specifications, timelines, and progress reports.

Ensure that all documents comply with health and safety regulations and industry standards.

Assist in generating invoices and billing reports for clients and accounting purposes.

General Office Support

Perform general clerical duties such as filing, data entry, and faxing.

Ensure the office space remains organised and efficient.

What We Can Offer You





Competitive hourly rate

Opportunity to make a difference

Access to our internal Employee Assistant Program

Unlock exclusive discounts and cashback offers on the Work App

Certified Great Place to Work two years in a row 2024 & 2025

Skills & Qualifications

Strong organisational and multitasking abilities.

Excellent communication skills, both written and verbal.

Basic knowledge of dental terminology and procedures is a plus.

Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Experience with dental lab management software is a plus.

High attention to detail and accuracy.

Ability to maintain confidentiality and handle sensitive information.

Previous administrative experience in a medical or dental setting preferred.

We are an equal opportunity employer. We welcome individuals of all ages, a range of educational backgrounds and experience levels, including those from culturally and linguistically diverse backgrounds. If you have any questions or concerns about your application, please contact the employer directly.

All potential job offers will be subject to standard background checks, including reference verification and, where applicable, a debt and security check. The employment contract will specify the full-time or part-time status, working hours, and salary or hourly rate with benefits details. All candidates will be provided with clear information on contract type and duties.

📌 Dental Laboratory Admin Assistant (Sydney)
🏢 Impression Dental Group
📍 Sydney