We are seeking a dedicated Medical Receptionist to join our healthcare team in Griffith NSW. This is a crucial front-of-house position that serves as the first point of contact for our patients and plays a vital role in the smooth operation of our medical practice. As Medical Receptionist, you will be responsible for creating a welcoming and professional setting whilst managing administrative tasks that directly support the clinical team and enhance patient experience. This role is based on-site in Griffith NSW 2680.

What you'll be doing

Greeting patients in a warm, professional and courteous manner upon arrival at the practice

Managing patient check-in and check-out procedures using medical practice management software

Scheduling and coordinating patient appointments, ensuring efficient use of clinical time and minimising patient wait times

Processing patient registrations and maintaining accurate, up-to-date patient records and documentation

Handling patient enquiries and directing calls to appropriate staff members or taking messages

Managing patient accounts, processing payments and explaining billing and insurance matters where applicable

Maintaining confidentiality of all patient information in compliance with relevant healthcare privacy legislation





Performing general administrative tasks including filing, photocopying and correspondence

Supporting the clinical team by ensuring medical supplies and reception areas are well-organised and stocked

Contributing to a positive and efficient practice environment through teamwork and professional communication

Your skills and Knowledge

Ideal candidate will have the following attributes;

Previous experience as a Medical Receptionist is desirable, but not essential. We welcome all candidates with excellent customer service skills.

You are passionate about providing an exceptional level of customer service

Compassionate, empathetic and warm disposition

You are a quick learner and focused on learning and developing your medical administration skills

A high standard of personal integrity –trustworthy, loyal and honest.

An ability to maintain strict confidentiality regarding all patient and practice matters

Excellent organisational and time management skills

Able to work well independently, but also as part of a team

Great attention to detail

Have the ability to connect and interact with people of all ages, background and personalities

Enjoy being part of a professional, happy and highly focused team

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📌 Medical Receptionist (Griffith)
🏢 Kookora Surgery
📍 Griffith