Sonic Human Resourcing Pty Ltd is seeking an experienced IT Support Analyst in Brisbane to handle Level 2 incidents, diagnose complex hardware and software issues, and mentor Level 1 staff. You will document troubleshooting steps and resolutions in the ticketing system and support patching and routine maintenance.
The role requires 2–4 years in a Service Desk, solid OS and networking knowledge, and the ability to work independently while collaborating with IT teams across client environments.
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📌 IT Support Engineer - Service Desk Pro (Brisbane)
🏢 Sonic Human Resourcing
📍 Brisbane
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