As our Front of House & Guest Experience Lead, you'll be the go-to person for our reception team, taking responsibility for staff rostering, daily operations, guest satisfaction and resolving challenges as they arise. You'll know when to step in, when to empower your team and when something genuinely needs to be escalated.

Key responsibilities

Take ownership of Front of House operations

Staff rostering

Daily operations management

Guest satisfaction

Resolving challenges as they arise

Making decisions and taking initiative

Leading by example

About you

Confident and proactive leader

Solid organisational skills

Positive, solutions-focused attitude

Experience in tourism, hospitality or accommodation management highly regarded

Enjoys supporting others

About us

BIG4 Barossa Tourist Park is located in the heart of the Barossa Valley, offering a range of accommodation and facilities for visitors to the region.

As part of the Nuriootpa Centennial Park precinct, we are a busy and established tourism business with a strong focus on customer service, teamwork and delivering quality guest experiences.

We're a friendly, hardworking team who value initiative, accountability and a positive workplace culture.

#J-18808-Ljbffr

📌 Front of House & Guest Experience Lead (Nuriootpa)
🏢 Big4 Holiday Parks
📍 Nuriootpa