Commonwealth Bank is seeking a Dynamics 365 Software Engineer for its Contact Centre Intelligence Squad. You will engineer Dynamics 365 contact centre, automation and AI capabilities that reduce manual IT support and enable autonomous resolution across omnichannel experiences.
You will collaborate with engineers to design, build, test, deploy and continuously improve production-grade solutions, integrating with Copilot Studio, Dataverse and Azure services as part of CommBank's GenAI strategy.
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📌 Dynamics 365 AI & Automation Engineer (Sydney)
🏢 Commonwealth Bank
📍 Sydney
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