ITSOWEL - Aged and Community Services - Wollongong NSW

The Care Support Worker at ITSOWEL works with care recipients who receive services either from the Commonwealth Home Support Programme (CHSP) or Support at Home Program (previously known as HCP). The Care Support Worker develops a qualified relationship with care recipients and their family members or representatives to provide a reliable, high quality service where the care recipient's goals regarding their autonomy, wellbeing and cultural needs are primary. They maintain a consumer focused approach in all activities.

Key responsibilities

- Provide Social Support Individual in the consumer's home, including accompanying the consumer on outings, transport to appointments, and shopping
- Provide Flexible Respite to assist carers to have a break from their caring role whilst providing support to the aged person in their own home
- Assist with Personal Care including showering, hair washing, drying, dressing, skin integrity checks, and medication prompting
- Perform Cleaning and Household Tasks including bathroom cleaning, laundering, vacuuming, mopping, dusting, and ironing of essential items
- Accompany consumer to shopping, medical appointments, and social activities
- Assist with meal preparation and encourage consumer participation




- Provide In-Home Respite to the carer when they are absent from the home
- Identify hazards and risks affecting the safety of the consumer and yourself; remediate if possible or report to the Care Partner.
- Maintain professional approach with consumers and representatives; document tasks completed and observations in the client management system.
- Report requests for service variations and medication incidents to the Care Partner.

About you

- Qualification at Certificate III or IV level in Aged Care (essential)
- Unrestricted motor vehicle licence (essential)
- Own motor vehicle, registration and comprehensive insurance (essential)
- National Police Check to work in Aged Care which is less than 12 months old (essential)
- Eligibility to work in Australia (essential)
- Must sign ITSOWEL's Code of Conduct and Confidentiality Agreement (essential)
- Experience in working in the aged care sector and understanding of issues relating to older people, people with dementia and their carers (desirable)
- Ability to understand and communicate in Italian (desirable)

About us

ITSOWEL is an organisation providing aged care services through the Commonwealth Home Support Programme (CHSP) and Support at Home Program (SAH).

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📌 Aged Care Support Worker (Wollongong)
🏢 ITSOWEL - Aged and Community Services
📍 Wollongong