Workplace Injury Commission (WIC) in Melbourne is seeking a Senior Client Services Officer to provide technical support to the Client Services Team. You will serve as the initial escalation point for CSOs, manage and advise on conciliation applications, and assist with lodgements to ensure efficient processing of disputes.
You will also deliver frontline customer service, participate in reception coverage, and handle mail duties, contributing to a proactive, service-oriented workplace aligned
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📌 Senior Client Services Lead – Dispute Resolution (Melbourne)
🏢 Department Of Health
📍 Melbourne
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