We are looking for a compassionate, friendly and organised casual Administrative Support Officer to manage our front desk and support daily operations. As the first point of contact, you’ll play a key role in creating a warm, respectful, and professional experience for clients, families, and visitors.

Key responsibilities

As an Administration Officer, you will:

· Provide frontline service, ensuring prompt, sensitive and confidential handling of enquiries.

· Answer telephone calls promptly, courteously, and professional.

· Outbound calls advising clients of changes with their services.

· Accurately receive and convey messages in writing, verbally, and electronically.

· Interact compassionately and professionally with clients and their families.

· Handle cash, EFTPOS, and other payments in accordance with TDN’s billing policy.

· Scan and file documents.

What We’re Looking For

We are seeking someone who has:

· Excellent verbal, written communication, and interpersonal skills.

· Strong computer literacy,



specifically in client management systems and word-based software (e.g. Word, outlook)

· Ability to communicate with a range of internal and external stakeholders.

· Ability to work independently and prioritise work tasks.

As part of our team, you’ll will continue to enjoy:

· A supportive and purpose-driven workplace.

· Opportunities for growth.

· The chance to make a meaningful impact every day.

· Not for Profit Tax Advantages of Salary Packaging.

· Access out Fitness Passport Program for discounted gym and pool membership.

If this sounds like you, what are you waiting for?

For more information: Visit www.thedistrictnurses.org.au/careers to access the detailed position description and selection criteria.

Questions? Contact the Client Experience Manager on (03) 6208 0*** or email *****@thedistrictnurses.org.au

How to apply: Please submit your application by close of business, Friday 20 November 2026

📌 Administrative Support Officer - Moonah
🏢 The District Nurses
📍 Moonah