HCF is seeking an Experience Improvement Specialist to turn Voice of Customer insights into practical improvements across the business. You will analyse member feedback, research and operational data to prioritise pain points and design solutions that enhance the member experience.
Collaborating with stakeholders, you’ll drive cross-functional delivery, track outcomes and continuously refine feedback processes.
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📌 Part-Time Member Experience & Insights Specialist (Sydney)
🏢 Ventia
📍 Sydney
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