Compensation per hour: $46.64 Step Up Your Career with a Growing and Supportive Organisation Join Valmar Support Services and make a real difference. This is your opportunity to work in a progressive, inclusive, and supportive environment where your expertise and commitment will be genuinely valued.

About Us
Valmar Support Services is a Not for Profit Organisation who thrives to provide high quality support services to people with disabilities, aged care services, community transport and supported employment.

About the Role
Position Purpose: To provide safe, competent and person-centred support that upholds participant rights, dignity, choice and control; respects each person’s identity, culture, beliefs and preferences; promotes independence, inclusion, skill development and meaningful connections; actively involves participants in decisions about their support; and reflects Valmar’s values, safe practice, continuous improvement and the NDIS Code of Conduct. Key Duties/Responsibilities Without limiting the general scope and application of this Duty Statement, the duties include:
- 1. Direct Client Person Centred Support and Wellbeing
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• Provide safe, person-centred in-home and community-based support in line with each client’s PCP, health and wellbeing plans, preferences, rights and service scope.
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• Assist with daily living and wellbeing needs, including personal care, nutrition, meal preparation, medication support, mobility, hygiene, health appointments, domestic tasks and emotional support.
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• Promote dignity, choice and independence by supporting clients to participate in daily routines and decisions appropriate to their needs and service scope.
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• Support clients to maintain meaningful relationships with family, friends and community networks within their individual support arrangements.
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• Implement support, health, allied health, mealtime and medication plans safely, using effective communication strategies and positive behaviour support. Restrictive practices must only be used in line with policy, authorisation and legislation.
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• Support clients with practical daily and outdoor activities where required, including shopping, banking, gardening, yard maintenance and the safe use of basic tools, consistent with role expectations and client plans.
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• Participate in client planning, reviews, staff meetings and handovers to support continuity of care and progress towards agreed goals.
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• Use required communication tools, digital systems and company apps, including on a compatible personal device where required, in accordance with privacy and security requirements.
- 2. Program Implementation & Support
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• Support individualised routines, programs and activities for Supported Independent Living, Social and Recreation, Daily Living and Lifestyle Connection participants, in line with each person’s goals, preferences, culture and service scope.
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• Facilitate meaningful household, wellbeing, social, recreational and community activities that ensure participant health & wellbeing, build confidence, life skills and inclusion.
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• Work collaboratively with Coordinators, service staff and stakeholders to monitor changing needs and adapt programs and supports as required.
- 3. Documentation & Reporting
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• Maintain accurate, timely and objective records of client progress, support delivered, incidents, hazards, changes in condition and relevant health or program information.
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• Use Valmar’s required digital systems and apps, including Links-U, TANDA, CAMMS and Teams, for time and attendance, documentation, support claiming, incident reporting and communication where required.
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• Report changes in client condition, incidents, risks, hazards and other concerns promptly to the relevant supervisor or manager, in accordance with Valmar procedures.
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• Maintain privacy, confidentiality and professional standards in all records, communication and use of digital systems.
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• Participate in mandatory meetings, training, handovers and required communication to support safe, consistent and informed service delivery.
- 4. Safety, Conduct & Compliance
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• Promote and maintain safe support environments in the home, program centre and community, in accordance with WHS requirements, Valmar policies and relevant procedures.
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• Demonstrate professional, respectful and age-appropriate conduct in line with Valmar’s Code of Conduct, qualified boundaries, the NDIS Code of Conduct and role expectations.
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• Complete mandatory training and apply safe practice requirements relevant to the role, including manual handling, medication support, infection control and NDIS orientation where required.
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• Use required work apps, personal devices and Valmar vehicles responsibly and safely, in accordance with privacy, security, road safety and organisational requirements.
- 5. Organisational Participation
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• Participate in performance appraisal, feedback, surveys, training and continuous improvemen

📌 Support Worker (Sydney)
🏢 Valmar Support Services
📍 Sydney