Technical Business Analyst – Loyalty

Location: Sydney 6 month contract: $800pd The Chance

We're partnering with an established technology business seeking an experienced Technical Business Analyst to support the development and enhancement of its digital loyalty and rewards platform. Working closely with Product, Engineering and key business stakeholders, you'll play a critical role in delivering technology solutions that connect financial services, customer engagement and loyalty programs. Key Responsibilities

Gather, analyse and translate business requirements into detailed technical specifications, user stories and acceptance criteria. Support the development and enhancement of loyalty, rewards and financial services technology platforms. Work closely with engineering teams on API integrations, system interfaces and data flows. Analyse customer journeys across loyalty enrolment, points accumulation, redemption and rewards management. Collaborate with internal teams and external partners to support platform integrations and new product capabilities.



About You

Proven experience as a Technical Business Analyst, ideally within a digital product or technology environment. Experience across both loyalty/rewards programs and financial services is essential. Strong understanding of APIs, system integrations, data mapping and backend processes. Experience working on loyalty platforms, rewards ecosystems, points management or redemption solutions. Exposure to banking, payments, cards or other financial services products. Ability to translate complex business requirements into clear technical specifications for development teams. Experience working with Agile delivery methodologies and tools such as Jira and Confluence. Strong stakeholder management skills, with the ability to engage technical teams, business stakeholders and external partners. SQL experience and an understanding of relational databases would be advantageous.

📌 Technical Business Analyst (Sydney)
🏢 Hydrogen Group
📍 Sydney