Sonder is seeking a Scaled Tech Touch Program Manager in Sydney to own automated customer journeys—onboarding, health-score triggers, renewal nudges—for customers without a named CIP. You will partner with Data & Insights, Product and Customer tiers to optimize automation, reduce risk, and demonstrate outcomes with data rather than instinct.
This role offers a hybrid in-office/remote setup in a fast-paced, AI-native workplace with a strong emphasis on experimentation and scalable processes.