Scaled Customer Success Automation Leader (Sydney)

Scaled Customer Success Automation Leader (Sydney)

05 Nov
|
Sonder
|
Sydney

05 Nov

Sonder

Sydney

Sonder is seeking a Scaled Tech Touch Program Manager in Sydney to own automated customer journeys—onboarding, health-score triggers, renewal nudges—for customers without a named CIP. You will partner with Data & Insights, Product and Customer tiers to optimize automation, reduce risk, and demonstrate outcomes with data rather than instinct.

This role offers a hybrid in-office/remote setup in a fast-paced, AI-native workplace with a strong emphasis on experimentation and scalable processes.

📌 Scaled Customer Success Automation Leader (Sydney)
🏢 Sonder
📍 Sydney

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