Residential Field Service Technician (Newcastle)

Residential Field Service Technician (Newcastle)

05 Nov
|
Cummins
|
Newcastle

05 Nov

Cummins

Newcastle

Job Summary:

Working at Dawson Mine, this role involves direct engagement with Komatsu MARC Dawson to support a large and complex fleet of Cummins engines, ranging from 15L through to Tier 4 60L units. This position operates on a 7/7 dayshift roster and is focused on delivering high-quality field service support, including breakdown response, scheduled maintenance, and defect identification to maximise fleet reliability. You will work closely with Komatsu Site management, building strong relationships with OEM to ensure effective communication, customer satisfaction, and consistent uptime of Cummins-powered equipment onsite. Key Responsibilities

Provide field service support across a large and complex Cummins-powered fleet

Diagnose, troubleshoot, and repair engines ranging from 15L through to Tier 4 60L units

Respond to breakdowns, perform scheduled maintenance, and identify defects

Work directly with customer supervisors and site leadership to optimise reliability and uptime

Collaborate across multiple customers and stakeholders operating onsite

Identify and implement opportunities to improve equipment performance

Maintain accurate service documentation and reporting

Adhere to all Health, Safety & Environmental policies and procedures

Additional Information:





7/7 roster – 12hr Dayshift

Competitive Salary inclusive of all allowances and entitlements + Super

Fleet vehicle.

FIFO/local arrangements as per site requirements

Camp accommodation and meals provided while on site

PPE and uniforms provided

Qualifications & Experience

Apprentice Trained Engine Technician (Cert III) or equivalent (required)

Proven experience supporting heavy mining or high horsepower equipment

Strong knowledge of Cummins engines across a broad horsepower range

Demonstrated capability in diagnostics, troubleshooting, and field repairs

Experience working directly with customers in a site-based environment

Strong communication skills and ability to build stakeholder relationships

Ability to work in remote mining environments

HR License (preferred)

Valid driver’s license 7/7 Site Embedded Technician - Komatsu MARC Dawson Supporting a current fleet closely with Komatsu to ensure good reliability and long-term relationships are built Job

Service Organization

Cummins Inc. Role Category

On-site with Flexibility Job Type

Technician ReqID

2440251 Relocation Package

Yes 100% On-Site

No

📌 Residential Field Service Technician (Newcastle)
🏢 Cummins
📍 Newcastle

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