Teachers Health in Sydney seeks an experienced Contact Centre Manager to lead day-to-day operations and deliver exceptional member experiences across every interaction.
You will coach Team Leaders, drive service quality and productivity, and partner with Workforce Planning to optimise schedules. A passion for developing people and implementing continuous improvement is essential.
Join an award-winning, not-for-profit fund with hybrid work options and robust focus on wellbeing and diversity.
📌 Contact Centre Manager: Lead for Members' Experience (Sydney)
🏢 Teachers Health Group
📍 Sydney
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