Full-time permanent position in Bundaberg

Increase your take-home pay with Salary Packaging

Join our supportive team with opportunity to up-skill and grow

About Us Community Solutions Groupmakes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver Support Coordination, Behaviour Support and Psychology services that support the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

About the Role We are looking for an NDIS Support Coordinator to join our team. In this role, you will help NDIS participants achieve greater independence by assessing their individual needs and identifying the necessary services and supports to reach their goals. You will work closely with participants to coordinate their supports, ensure they maximize their NDIS plans, and address any barriers by implementing action plans.

Other key duties will include:

Building robust relationships with participants, their families and external service providers

Driving as required to visit participants

Helping participants to negotiate with providers about what they will offer and helping them to understand the cost they will need to allocate from their NDIS budget

Working with billable hours and targets

Ensuring service agreements are completed

Taking a holistic approach to capacity building and helping participants to break down and address their barriers

What you will bring to the role:

Previous experience working with, and a thorough understanding of,



the NDIS and the ability to understand facets of NDIS Plans/Budgets

Experience with billing targets and case noting

High level administration experience, compliance capabilities and IT skills - particularly with Excel

You are a true people person, preferably with demonstrated

disability sector experience

and withthe ability to motivate and build rapport with participants, their families and service providers

A business mindset and a customer service focus

Excellent time management and prioritisation skills with high-level organisation skills

Benefits and Perks

Salary Package up to$15,900of your annual salary tax free, and additional$2,650for meal and entertainment expenses

Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs

Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman

Discounted family gym memberships throughFitness Passport

Supportive induction and learning opportunities

6 week’s paid parental leave for primary carer

Free coaching and counselling through our Employee Assistance Program

Reward and Recognition Program

Intrigued? We’d love to hear from you. to submit your application

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.

📌 Support Coordinator (Gold Coast)
🏢 Community Solutions
📍 Gold Coast