Rejuvenate Laser & Skin Clinic is an established and busy clinic in Pascoe Vale, offering a comprehensive range of advanced laser, skin and aesthetic treatments.

We're looking for an experienced, friendly and highly organised

Front of House Coordinator

to join our growing team.

As the first point of contact for our clients, you'll play an important role in ensuring the clinic runs smoothly and every client receives a welcoming, professional and seamless experience.

We're looking for someone who takes initiative, has excellent attention to detail and can confidently manage the demands of a busy reception environment.

About the role Your responsibilities will include:

Welcoming clients and providing exceptional customer service

Managing appointments, bookings and enquiries via phone, email and messaging platforms

Coordinating therapist schedules and maintaining an efficient appointment calendar

Processing payments, deposits and retail transactions

Ensuring client forms and administrative requirements are completed accurately

Communicating clinic policies and treatment information clearly and professionally

Managing daily reception tasks and ensuring nothing is overlooked

Working collaboratively with our therapists to support the smooth operation of the clinic

About you We're looking for someone who:

Has previous experience in a busy reception or customer service role, ideally within a medical, dental, allied health or aesthetic clinic

Has excellent organisational skills and can confidently manage multiple priorities





Demonstrates exceptional attention to detail and accuracy

Is proactive, resourceful and comfortable using initiative to solve everyday problems

Communicates professionally and warmly with clients and colleagues

Is reliable, punctual and takes ownership of their responsibilities

Can remain calm, efficient and organised during busy periods

Is confident using booking software and learning new systems

Welcomes feedback and takes pride in continually improving their work

Previous reception experience is highly regarded. Experience in the beauty or skin industry is an advantage but is not essential.

What we offer

A welcoming, supportive and professional team environment

A well-established clinic with a loyal client base

A modern workplace with a strong focus on high-quality client care

Comprehensive training in our booking systems, services and clinic procedures

An opportunity to become a valued member of a growing business

Hours and availability We are recruiting for casual reception coverage across afternoon, evening and Saturday shifts.

Our available shifts include:

Monday: 2.30 pm – 8 pm

Tuesday: 2.30 pm – 8 pm

Wednesday: 9 am – 8 pm

Thursday: 2.30 pm – 8 pm

Friday: 2.30 pm – 8 pm

Saturday: 9 am – 3 pm

We are open to appointing more than one suitable candidate , so applicants do not need to be available for every shift. While we are adaptable in allocating shifts based on applicant availability, successful candidates will be assigned set, ongoing days and hours, providing a consistent roster.

📌 Front of House Coordinator (Melbourne)
🏢 Rejuvenate Laser & Skin Clinic
📍 Melbourne