About BugHerd BugHerd makes getting client feedback on websites ridiculously easy. Our product is used by web agencies and digital teams worldwide to make their website QA & client feedback process effortless. We're now on a mission to help agencies bring the full power of AI and automation to the client review process, to make their businesses more efficient & profitable.
About the role We're looking for a Product Marketing Manager to own how we talk about BugHerd and the value it delivers. You'll lead our product communication strategy and shape how we position BugHerd in a world where AI is changing how websites get built and reviewed.
This is a hands on role. You'll set the direction and do the work, from positioning and launch plans through to recording videos and live product demos. You'll report to the Head of Product and work closely with our Marketing Director.
What you'll do
Own the product communication strategy
Lead our positioning around how BugHerd uses AI and automation to make QA faster and easier
Monitor competitor positioning & intelligence
Run live customer demos
Plan and run all product communications including but not limited to:
New feature positioning, naming & GTM
In-app messaging
Onboarding & activation
Lifecycle emails
Monthly product update emails.
Product Webinars
Product content for social media
How-to guides and education on using AI in the QA process
Product support & help content
Partner with the marketing team on initiatives like:
Own all partner & ecosystem comms
Develop case study content
Lead Product Webinars
Produce landing pages, product social posts and LLM / AEO content
About you You're into AI.
You already use AI in your day to day work, and not just for drafting emails.
Maybe you've used it for video, images, social posting or automating parts of your workflow. You're curious and like to constantly experiment with what is coming next.
You know digital agencies.
You've worked in a digital agency, or at a company that sold to them. You understand who the users are, how they think and what problems they deal with.
You're a content creator at heart.
Video, webinars, demos, writing and socials are your jam, not something you avoid. Docs and release notes are part of the job, but they're not where you hide.
You’ve got something on the side.
Maybe it’s a side hustle, a small business, a newsletter or a passion project. We love people who build things outside of work. It brings fresh experience, great energy and plenty of skills that carry over to the role.
You run on your own steam.
You're self motivated and know what needs doing without being told. You can come up with a plan and get on with it.
You've done this before, or something close to it.
Ideali... (text continues)
What can you expect from BugHerd?
A 4 day work week at full pay
Employee bonus scheme aligned with growth
Up to 12 weeks paid parental leave
Monetary allowances for both personal and professional development - to spend as you see fit
A great place to work - Fully remote
A supportive team full of people who care about you
An open mind
This is a fantastic opportunity to make your mark on a growing and established SaaS product. Your success will have a clear and demonstrable impact on the results of the company.
You will enjoy generous employee benefits and a team who respects your personal life just as much as your qualified life.
The majority of the team are based in Melbourne, Australia though we are happy with other locations.