Senior Medical Receptionist/Practice Manager

Central Paediatrics is a leading paediatric medical practice dedicated to providing comprehensive and compassionate healthcare to children and their families. We are committed to creating a welcoming, professional environment where both our patients and staff thrive. Our team of experienced practitioners works collaboratively to deliver exceptional clinical care whilst maintaining the highest standards of practice management and patient service.

About the role
We are seeking an experienced

Senior Medical Receptionist/Practice Manager

to join our team at Central Paediatrics in Stanmore, NSW. This is a

part-time position

that offers flexibility whilst enabling you to make a significant impact on our practice operations and patient experience. You will play a pivotal role in managing the front-of-house operations, ensuring seamless patient interactions, and supporting the clinical team to deliver outstanding care. This role is fundamental to the smooth functioning of our practice and directly influences patient satisfaction and operational efficiency. What you'll be doing Greeting patients and visitors in a warm, professional manner and managing patient check-in and checkout procedures Scheduling and coordinating patient appointments across multiple practitioners, optimising clinic flow and minimising wait times Answering and triaging telephone and email enquiries,



providing information about services and assisting callers with appointment bookings and general queries Managing patient records and maintaining confidentiality in accordance with privacy legislation and practice protocols Processing patient payments, managing invoices and calculating rental fees monthly for medical practitioners Coordinating with clinical staff to ensure effective practice operations and effective communication Managing practice supplies and equipment, placing orders as required and maintaining inventory levels Assisting with general administrative tasks including correspondence, filing and data entry Contributing to the development of practice policies and procedures Maintaining a clean, organised and compliant reception area that reflects the professional standards of the practice Rostering staff to cover reception requirements What we're looking for Proven experience as a medical receptionist or in a similar healthcare administration role, ideally within a paediatric setting Demonstrated experience in practice management or a willingness to develop management capabilities Strong organisational and time-management skills with the ability to prioritise multiple tasks effectively Excellent communication and interpersonal skills, with the ability to interact professionally with patients, families,



clinical staff and external stakeholders Proficiency in medical practice management software (Gentu) and Microsoft Office applications A comprehensive understanding of privacy legislation, confidentiality requirements and health records management Competency in handling financial transactions and basic accounting practices Professional telephone manner and strong customer service orientation Ability to work independently and as part of a team in a fast-paced environment Current or willingness to obtain a Working with Children Check (WWCC) clearance Desirable: experience in a multi-practitioner practice or exposure to practice management responsibilities

What we offer
Central Paediatrics is committed to supporting the wellbeing and professional development of our team.

We offer
a range of benefits designed to enhance your work-life balance and career satisfaction. Part-time working arrangements that provide flexibility to suit your lifestyle Competitive remuneration commensurate with experience and qualifications Professional development opportunities and access to training programmes to enhance your skills and advance your career A supportive, collaborative team environment that values each team member's contribution Exposure to quality paediatric healthcare and the opportunity to make a positive impact on children's health and wellbeing A modern practice facility with contemporary systems and technology Working with an existing team of dedicated reception staff

📌 Senior Medical Receptionist/Practice Manager (Sydney)
🏢 Central Paediatrics
📍 Sydney