05 Nov
|
Australian Financial Complaints Authority
|
Melbourne
05 Nov
Australian Financial Complaints Authority
Melbourne
AFCA is seeking an experienced Senior Dispute Resolution Specialist to join our Life Insurance team and help deliver fair financial outcomes for Australians. You’ll manage complex life insurance complaints with precision, applying negotiation, conciliation and case investigation skills to produce explicit decisions in plain English. You will collaborate with stakeholders, contribute to operational improvements, and uphold AFCA’s commitment to fairness, accessibility and timely resolutions.
📌 Senior Life Insurance Dispute Resolution Lead | Hybrid (Melbourne)
🏢 Australian Financial Complaints Authority
📍 Melbourne