Hi there, Join our innovative team at Share EV and play a hands-on role in Australia’s transition to a zero-carbon economy.
About the Role
As our Casual EV Operations Support, you’ll be the face of our fleet and a helping hand for our customers. You’ll help ensure our electric vehicles are in excellent condition, compliant, clean, and ready to go
- while providing friendly, practical support to a diverse customer base. We're particularly looking for someone with previous Tesla/EV service experience. You may have worked for Tesla directly, in an independent EV workshop, with a rental/fleet operator, or in another role where you've developed practical familiarity with Tesla vehicles and EVs in general. This is an in-person role, with shifts primarily at our Pinkenba rental station. You may be requested to travel from time to time.
Key Responsibilities
You’ll support the Operations Team with day-to-day activities, including (but not limited to): Customer & Operations Support
• Respond to customer enquiries across our channels with a helpful, customer-first approach
• Assist customers with understanding our services and occasionally support sales conversations
• Support general operational tasks as needed in a fast-moving start-up environment Fleet Support (Repairs & Compliance)
• Assist with basic fleet coordination, including organising repairs and maintenance support
• Help with vehicle compliance tasks and checks (as trained)
• Recognise issues that require escalation to Tesla or another repair provider
• Use and update our digital rental management systems
• Support documentation and follow-ups to keep vehicles road-ready Quality Checks & Vehicle Readiness
• Conduct pre-rental checks to ensure vehicles meet Share EV standards
• Check and report on cleanliness, presentation, and overall vehicle condition
• Occasionally complete vehicle detailing/cleaning tasks (hands-on work is part of start-up life) Platform & Data Auditing
• Audit our systems/platforms to ensure vehicle and booking information is accurate
• Flag inconsistencies and help maintain clean, reliable operational data Cross-Functional Support
• We’re a small business, and we win by helping each other. Sometimes that means pitching in on tasks outside a strict
job description
.
• We’re looking for someone flexible, adaptable, and happy to roll up their sleeves, someone who can deliver the core role while supporting the wider team when required.
What We Offer
• Casual flexibility: Approx. 25-30 hours/week with room to increase
• Competitive remuneration: Attractive casual hourly rate + Super
• Meaningful impact: Support an EV fleet that has already driven 8+ million emission-free kilometres
• Team culture: Join a supportive, energetic team in a rapidly expanding start-up
• Learning & Development:
We offer
opportunities to enroll in paid training courses and continue building your operational skills and knowledge Who We’re Looking For Must-have
• Driver’s licence (Queensland preferred) and a strong driving record (essential)
• You have a car or motorbike that allows you to travel to work everyday
- we don't supply a vehicle on a daily basis
• Strong English communication skills (preferred IELTS, TOEFL or TOEIC dated in the last 3 years, if you have this certificate please submit it with your application) and a friendly, customer-first attitude
• Organised and proactive: Keeps transparent notes from discussions and reliably translates instructions into practical next steps.
• Physical fitness and willingness to do hands-on tasks (including occasional detailing)
• Prior operations experience Nice-to-have
• Bachelor degree in Economics, Management, or Engineering (preferred, not required)
• Experience in operations, customer communications, sales, or fleet/vehicle environments
• Genuine interest in cars and enjoyment of learning how they work
• Prior experience in mobility industry/car rental
How to Apply
Send us your CV and a short note about:
• Your licence type and driving experience (attach a copy of your licence)
• Why this role at Share EV appeals to you
• Any English certificate you may have
• Any Reference Letter from previous employer Send everything to
[email protected] and add into the subject of the email your name and position. We’d love to hear from you, in your own words. Please don’t use AI to write your short cover letter. We’re looking for genuine communication and motivation; applications that appear AI-generated may not proceed
- Please keep this in mind
📌 EV OPERATIONS SUPPORT (Brisbane)
🏢 Share
📍 Brisbane