Position Description: Care Partner (Support at Home)

Position Title: Care Partner – Support at Home Program
Location: Townsville and Charters Towers
Employment Type: Full-Time
Reports To: Supervisor/Manager

Position Overview:

The Care Partner for the Support at Home Program is responsible for coordinating and overseeing the delivery of personalized care and support services to older adults who wish to remain living independently in their homes. This role involves assessing client needs, developing tailored care plans, managing budgets, and ensuring the quality of care provided meets the standards and preferences of the client.

Key Responsibilities:

- Client Assessment:-
- Conduct comprehensive assessments of clients' physical, emotional, and social needs.
- Evaluate clients’ eligibility and appropriateness for the Support at Home program.
- Care Planning:
- Develop, implement, and regularly review individualized care plans in collaboration with clients, their families, and healthcare professionals.
- Ensure care plans are designed to support the client’s independence and quality of life.
- Budget Management:
- Manage the client’s Support at home budget effectively, ensuring that funds are allocated appropriately to meet care needs.
- Provide clients and families with clear information on how the budget is used and available options for service providers.
- Coordination of Services:
- Coordinate the delivery of services, such as personal care, nursing, domestic assistance, and social support, ensuring they align with the care plan.
- Liaise with service providers, healthcare professionals, and other stakeholders to ensure seamless service delivery.
- Client Advocacy:
- Advocate for clients' rights and preferences, ensuring their voice is heard in all aspects of care planning and delivery.
- Assist clients in navigating the aged care system, providing guidance on available resources and services.
- Monitoring and Evaluation:




- Continuously monitor client progress and the effectiveness of services, making adjustments to the care plan as necessary.
- Conduct regular reviews and reassessments to ensure the care plan remains relevant and responsive to the client’s needs.
- Compliance and Reporting:
- Ensure all care and services provided comply with relevant legislation, guidelines, and standards, including Aged Care Quality Standards.
- Maintain accurate and up-to-date records of client interactions, care plans, budgets, and any incidents.
- Crisis Management:
- Respond to emergencies or crises involving clients, coordinating appropriate interventions and support.
- Document and report any incidents or changes in client status in accordance with organizational policies.
- Support and Education:
- Provide education and support to clients and their families on how to best manage their care and utilize the Support at Home program.
- Offer guidance on maintaining independence, wellness, and safety in the home environment.

Qualifications and Skills:

- Education: Degree in Social Work, Nursing, Allied Health, or a related field.
- Experience: Minimum 5 years of experience in case management, preferably in aged care or community health.
- Skills:
- Solid understanding of the Support at Home program and Aged Care Quality Standards.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage budgets and resources effectively.
- Strong organizational and time-management abilities.
- Proficiency in client management software and MS Office Suite.
- Certifications: First Aid, CPR,
- Licenses: Valid driver’s license required.
- Police and Bankruptcy Check

Working Conditions:

- Primarily office-based with regular travel to client homes for assessments and reviews.
- Flexible hours may be required to accommodate client needs and urgent issues.

Application Process:

Interested candidates should submit their CV and a cover letter addressing the key selection criteria.

Pay: $38.00 – $50.00 per hour

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Care Partner (Support at Home Program) (Aitkenvale)
🏢 We2care
📍 Aitkenvale