About BetterCareMarket BetterCareMarket is an Australian online retailer providing healthcare and independent living products that help people live more independently and confidently. Our range includes practical medical supplies, mobility aids and solutions for people living with long-term conditions such as diabetes, arthritis, incontinence and respiratory conditions. As an NDIS provider, we also work with carers, healthcare professionals and patient associations to make accessing the right products easier. Check us out here: https://www.bettercaremarket.com.au/ About the internship We're looking for a Marketing, Communications, Media or Advertising student who has almost completed their degree, or a recent graduate, to join us as a Social Media & Community Marketing Intern for 4 months. The role has a strong focus on Facebook and Instagram, from creating content and growing our online communities to finding new ways of turning engagement into meaningful customer connections. This isn't just about scheduling posts. We're looking for someone who enjoys being creative, understands how people behave on social media and is keen to experiment with new ideas. A key part of the role will involve Facebook community management, so some previous experience with Facebook pages, groups or online communities is highly preferred. You'll also contribute to our LinkedIn presence and use AI as part of your day-to-day workflow across reporting, research, content development, creative ideas and optimisation. What you'll be working on
- Creating and scheduling content across Facebook and Instagram
- Helping manage and grow our Facebook communities and support groups
- Engaging with followers, comments, messages and community members
- Developing creative, educational and product-focused social content
- Supporting lead generation through social media activity and campaigns
- Contributing to LinkedIn and wider marketing campaigns




- Designing and using AI tools for reporting and management, research, ideas, content development and optimisation
- Monitoring social trends, engagement and performance to understand what works
- Working closely with the wider marketing team across social, email, content and eCommerce Because we work in healthcare, you'll also learn how to communicate about sensitive topics with empathy and care, while understanding the boundaries around providing medical advice. What we're looking for We're looking for someone who genuinely enjoys social media and understands that good social marketing is about more than follower numbers. You'll be taking ownership of an significant part of BetterCareMarket's marketing, so we're looking for someone who is highly motivated, proactive and genuinely excited to drive our social media presence forward. Ideally, you'll:
- Have strong writing and communication skills in excellent English
- Be creative and have a good eye for visual content and design
- Have some hands-on experience using Facebook for a brand, organisation, page, group or community
- Understand Facebook and Instagram beyond simply using them personally
- Be comfortable engaging with and helping grow online communities
- Enjoy creating content and experimenting with different formats and ideas
- Have an interest in community building and lead generation through social media
- Be confident using basic AI tools such as ChatGPT or similar platforms for research, content development and idea generation
- Be interested in developing AI-driven workflows and tools that can improve social media reporting,



research and content processes
- Understand that AI is a support tool and be comfortable reviewing, improving and fact-checking AI-assisted work
- Be organised, proactive and comfortable taking ownership of your work
- Have the time, energy and enthusiasm to actively drive our social media activities rather than simply maintain them
- Be curious about why some content works and other content doesn't Experience with Canva, Meta Business Suite, Facebook Groups, social scheduling tools or analytics is highly regarded. What's in it for you? You'll get hands-on experience managing social media and online communities for a real Australian brand. You'll have room to create, experiment and see how your work performs with a real audience — from social campaigns and community growth to lead generation and analytics. After an initial introduction and handover period, you'll have the opportunity to take real responsibility for BetterCareMarket's social media activities, giving you practical ownership of your work and the chance to see your ideas through from concept to execution. You'll also gain practical experience using AI as part of a modern marketing workflow and build content, campaigns and projects you can add to your portfolio. We're a small team, which means you'll have a genuine voice in what we create and plenty of opportunity to bring your own ideas to the table. Practical details Duration: 4 months, 4 days per week

Location:
Sydney, NSW Office attendance: Minimum 3 full days per week in our Crows Nest office. This is a requirement of the internship. Remuneration: Unpaid internship; local travel costs covered Visa

requirements:
Valid Australian work rights for at least 12 months

How to apply
Apply directly through LinkedIn with your CV. Shortlisted candidates will be contacted with details for the next stage of the application process.

📌 Social Media (Sydney)
🏢 BetterCareMarket
📍 Sydney