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Information Management Officer
APS4

Townsville, Canberra
Ongoing/Non-ongoing; Full-time
Applications close Wednesday 18 November 2026, 11:59pm AEST

The Position

We are seeking an experienced and dynamic information management officer to join our small team. As part of the Great Barrier Reef Marine Park Authority’s (the Reef Authority) Information team, you will be responsible for providing services to both internal and external stakeholders, assisting with requests, research services, and the administration of Reef Authority information management systems and services.

The position is required to action multiple requests, prioritising the workload with limited supervision, whilst adhering to relevant regulatory government requirements and policy frameworks to ensure continuity of service on behalf of the Information team.

You will be able to problem solve, support and assist in the maintenance of the online Reef Authority information management systems, with a focus on continuous improvement, including the support and training of Reef Authority staff with regards to the Reef Authority record and information management services.

What you'll do

- Provide support in the delivery of information management projects, systems and services to internal and external stakeholders.
- Respond to day-to-day requests, problem solve and prioritise workload to ensure continuity of service and the achievement of outcomes in a timely manner.
- Assist in the development and implementation of policies and guidelines for improved service delivery, with a focus on continuous improvement.
- Provide training and education to stakeholders in the utilisation of the information management systems, providing regular support and refresher training to embed new process and practice.

What you'll bring

- You can plan, review, prioritise and align operational activities to organisational objectives in order to complete tasks on time and to a high standard.
- You have well-developed written and oral communication skills, with the ability to work individually or in a team environment.
- You show initiative and develop and maintain positive relationships and are able to work with internal and external stakeholder.
- You are professional, polite and supportive when providing advice, training and guidance.

For more information about this opportunity, please contact Margie O’Hara, A/Manager Information Services, Email: Margie.O'[email protected]

Why join the Reef Authority?

At the Reef Authority,



you'll build a meaningful career while helping protect one of the world's most iconic natural assets. We offer a supportive, flexible and purpose-driven workplace where your work has real impact.

You'll enjoy competitive APS employment conditions, including up to 15.4% employer superannuation, flexible working arrangements, wellbeing initiatives, professional development opportunities and a collaborative culture committed to protecting the Excellent Barrier Reef for future generations.

Essential Requirements

To be eligible for employment, candidates must be an Australian citizen at the time of application.

The position requires a Baseline security clearance. Successful candidates will be required to obtain and maintain a clearance at this level.

The successful candidate will be willing to provide identity documents and undergo an identity pre-employment check through a Document Verification Service.

Desirable qualifications or equivalent experience

- Experience in information management, records management and/or digitisation.
- Knowledge of information-related policy and procedure, including dissemination and disposal of information resources.
- Knowledge of the Commonwealth Records Management policy and Controlled Document system administration.
- Experience in working with Refworks, eLibrary, Online Image Collection, SharePoint Online.

How to apply

The Reef Authority is committed to authenticity and integrity in all recruitment activities. We want to understand who you are, your experiences, and what you bring to the role.

While you may use AI tools to assist with your application, your final submission must reflect your own voice, skills, and experiences. Candidates should familiarise themselves with the Principles for candidate use of AI in recruitment.

Misrepresentation or unethical use of AI can compromise fairness and integrity and may result in removal from the process or other consequences. AI should be used to support (not replace) your authentic contribution.

Please ensure you read the instructions below and on the Position Description carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.

You will be required to prepare a response document (“pitch”) in MSWord or PDF format using standard margins and size 11 Arial font.

Please prepare a ‘pitch’,



as outlined in the Position Description, in relation to the advertised role, outlining:

- how your experience, abilities, knowledge and personal qualities would enable you to perform the duties and meet the technical and behavioural capabilities of the role.

- any specific examples or achievements that demonstrate your ability to perform the role.

- how you meet the eligibility requirements and qualifications for the position.

When crafting your response, we encourage you to review ‘Cracking the Code’ and the relevant Australian Public Service Work Level Standards which can be found on the Australian Public Service Commission website: www.apsc.gov.au.

Please complete your application online and provide:

- your ‘pitch’ (as described above and in the position description).
- proof of Australian citizenship (an Australian Passport or Australian Birth Certificate)
- a current curriculum vitae (resume)

Applicants are advised to read further information provided on the Great Barrier Reef Marine Park Authority Careers website.

PLEASE NOTE: - The panel may not consider additional information such as a cover letter or content exceeding the page limit.

Notes

- The current position is ongoing however through this process may create a merit pool to fill similar ongoing and non-ongoing positions that become available within the next 18 months.
- We do not accept unsolicited résumés from recruitment agencies.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Eligibility

Employment with the Reef Authority is subject to:

- Conditions prescribed within the Public Service Act 1999.
- Australian Government Security Vetting Agency (AGSVA) granting a security clearance at the required level.
- Evidence of citizenship status.
- Evidence of qualifications required of the role.
- Evidence of a completed national police-check with no risks identified by the Reef Authority.
- The CEO of the Reef Authority, or their Delegate, approving a Notice of Engagement.
- The Australian Government Security Clearance Application Guide Book provides information on minimum eligibility requirements for holding a security clearance at the required level. Please ensure that you are able to provide the necessary documents if you apply for the position. More information on the security clearance vetting process is available on the AGSVA website.

📌 Information Management Officer (Canberra)
🏢 Great Barrier Reef Marine Park Authority
📍 Canberra