Every Saturday, 9:00am to 6:00pm, with occasional Sunday shifts available on an ad hoc basis.
About the Role
We are seeking a friendly, reliable, and professional Weekend Receptionist / Guest Services Team Member to join our motel team.
This role is the first point of contact for our guests and involves providing excellent customer service while ensuring the smooth day-to-day operation of the front desk.
Key Responsibilities
- Welcoming guests and handling check-ins and check-outs
- Managing reservations and accommodation enquiries
- Processing payments and preparing guest invoices
- Responding to guest requests and resolving issues professionally
- Coordinating with housekeeping and maintenance teams
- Answering phone calls and emails
- General reception and administrative duties
About You
To be successful in this role, you will have:
- Previous reception, customer service, hospitality or accommodation experience (preferred)
- Strong communication and interpersonal skills
- Excellent attention to detail and organisational skills
- Good computer literacy and ability to learn new systems
- A friendly, professional, and positive attitude
- Ability to work independently and manage multiple tasks
Desirable
- Experience using RMS Cloud Property Management System
- Previous motel, hotel, or accommodation industry experience
What We Offer
- Casual weekend position with consistent Saturday hours
- Occasional additional Sunday shifts
- Supportive and friendly work setting
- Award wages paid in accordance with the Hospitality Industry (General) Award
Apply Now
Please submit your resume together with a brief cover letter outlining your relevant experience.
Applications from candidates with motel, hotel, tourism, or hospitality backgrounds are highly encouraged