About the Department
The department provides a wide range of learning and development support and services.
The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.
About Early Learning Victoria The Victorian Government is establishing 50 Early Learning Victoria centres, as part of the Best Start, Best Life reforms. These centres will offer childcare and Three and Four-Year-Old Kindergarten. The first four centres opened in 2025, 14 more in 2026 with all 50 to be delivered by 2032. Early Learning Victoria is a business unit within the Department of Education, set up to establish and operate the centres. We have a team of high performers who are strengths-based, compassionate, dedicated, have a valuable attention to detail and who adopt a continuous improvement mindset.
About the Role
We are seeking an experienced and highly capable professional to lead the management and optimisation of enrolment and billing systems and processes across our government-owned and operated early learning services.
This role is responsible for ensuring the integrity, accuracy and continuous improvement of enrolment and billing systems, while providing expert advice and support to centre leadership teams. The position plays a critical role in supporting occupancy performance, financial sustainability and a positive family experience.
Operating with a high degree of autonomy, the role provides specialist advice, manages complex enrolment and billing matters, and contributes to strategic decision-making through data insights and reporting.



Attributes * Strong experience managing enrolment and billing systems within early childhood education or a related service delivery environment. * Knowledge of Child Care Subsidy (CCS) and Additional Child Care Subsidy (ACCS) processes and fee administration. * Ability to manage complex operational issues with sound judgement and independence. * Strong stakeholder engagement skills and the ability to communicate complex system or billing information clearly. * Demonstrated capacity to influence process improvement and support organisational change. Desirable Qualifications and Experience * Highly developed analytical skills, with experience using Excel and reporting tools to generate insights. Further Information
For more details regarding this position please see attached position description for the capabilities to address in application.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person.
Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.
For further information pertaining to the role, please contact Lisa Leong via [email protected] Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.
Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.
Applications close 11:59pm on 18 November 2026.

📌 Senior Project Advisor - Enrolments and Billing (Melbourne)
🏢 Victorian Government
📍 Melbourne