At Smart, we are genuinely excited

about the role
we play in your skills growth and career development. We advertise internally, all our vacancies from across the group, and encourage you to apply. We have a six-month opportunity for a Fleet Account Manager within our Smart Fleet Client Management team. Working alongside the Client Relationship Manager, you’ll manage an allocated client portfolio, build strong relationships and help deliver high-quality fleet services and customer outcomes. You’ll also could develop your account management capability and gain broader exposure across our fleet operations. What you’ll do:
• Manage an allocated portfolio and provide responsive, high-quality client support.
• Resolve client queries and issues while building solid, trusted relationships.
• Support client renewals and identify growth and upsell opportunities.
• Use fleet performance data to provide insights and recommendations for clients.
• Work across internal teams, dealers and third-party providers to deliver client outcomes.
• Support client training, reporting and account planning activities. What you’ll bring:
• Experience in customer service or a client-facing environment.




• Strong relationship-building, communication and active listening skills.
• Good problem-solving and analytical capability.
• Strong organisation and prioritisation skills.
• Confidence working autonomously and with a range of stakeholders.
• Fleet, motor vehicle or finance industry knowledge is desirable. A current driver’s licence is required, with the ability to travel interstate where needed. Relevant business, finance or industry qualifications are advantageous. What’s next? If you like the sound of this opportunity, discuss your interest in the role with your current manager and APPLY ONLINE. A member of the People & Culture team will be in touch to discuss next steps. Please note to be eligible to apply you should have been in your current role for a minimum of 9 months. An internal application does not guarantee progression to the interview stage. Your application will be reviewed, and feedback will be provided during the recruitment process. For more information, please find our Recruitment Policy and processes on our intranet.

📌 Fleet Account Manager (Melbourne)
🏢 Smartgroup
📍 Melbourne