THE ROLE A part-time (0.8 FTE) to full-time (1.0 FTE) opportunity is available for an enthusiastic, compassionate person with medical or allied health reception experience and excellent communication, organisation and training skills, to join the YMCA’s dynamic Allied Health team. The Allied Health Practice Coordinator (Practice Coordinator) will lead the day-to-day operations of a growing multi-disciplinary, multi-site allied health service and foster the ‘culture of care’ that YMCA Allied Health upholds. Based primarily at either The Parks Recreation & Sports Centre or the Marion Leisure & Fitness Centre, the Practice Coordinator will be responsible for the overall operation of reception across sites; ensuring friendly and efficient health services are provided for patients and facilitating effective communication between staff, community members and local health organisations. You will also train and support our Allied Health reception team, so that patients receive the same high standard of service at every site. The Practice Coordinator will be proficient in using practice management software, managing documents (including medical records) and billing across funding types including Medicare, My Aged Care, NDIS, DVA, workers’ compensation and private health insurance, and will value excellent workplace performance. SKILLS AND EXPERIENCE Successful candidates will have:
• Excellent communication skills, including professional telephone/email etiquette
• Skilled services experience, preferably in the health industry (e.g. medical receptionist or similar), including billing for funding types such as Medicare, My Aged Care, NDIS, DVA and workers’ compensation
• Experience with clinical practice management software (such as Cliniko) and with HICAPS
• Knowledge of computer systems, e.g. Microsoft Office (Outlook, Word and Excel)
• Sound understanding of the Australian health care system and relevant legislation
• Highly desirable: Experience training, mentoring or leading reception or administration staff Key selection criteria Please address each of the following in your application:




• Experience coordinating the day-to-day operation of a multi-disciplinary health or allied health practice, ideally across more than one site.
• Ability to manage bookings, billing and invoicing accurately across multiple funding types using practice management software.
• Understanding of confidentiality and privacy obligations when handling personal and health information.
• Excellent communication and organisation skills, with the ability to manage competing priorities.
• Any experience in training, mentoring or supporting reception or administration staff. Prior to commencing, successful candidates will have, or be willing to obtain:
• National Police Check (issued within the last 6 months)
• Current Working with Children Check
• HLTAID009 Provide CPR
• RRHAN-EC Training Certificate To view the position descriptions for this role, please visit our website at https://www.sa.ymca.org.au/get-involved/careers/find-a-job ABOUT THE Y YMCA South Australia is a not-for-profit community organisation that has served the South Australian community for more than 170 years. Our aim is to develop the whole person, helping all South Australians connect with a better life
- not only physical fitness and capabilities but also sense of identity, purpose, hope and dignity, psychological health, resilience, social connectedness, lifelong learning and contribution back into the community. We are a leading provider of recreation, community, and children’s services and we deliver programs and services across the state in settings including community recreation centres, swimming pools, health and fitness facilities, community centres, camps, early education and schools and youth services. BENEFITS WITH THE Y
• Paid Parental Leave Top-Up – From 1 January 2027, we top up government Parental Leave Pay to bring you closer to your usual pay,



with 12 weeks for primary carers and 2 weeks for secondary carers (eligibility criteria apply).
• Free Access – Free casual entry to YMCA SA managed recreation centres, including the gym, group fitness, swimming and stadium sports, plus free entry for up to 5 people from your household when they visit with you (maximum 2 adults).
• YMCA SA Discounts – 20% off registered programs for you and your immediate family, such as swimming lessons, birthday parties, OSHC and Vacation Care, plus 20% off café food and merchandise.
• Health and Wellbeing – Free, confidential Employee Assistance Program (EAP) support for you and your immediate family, 24/7, plus a free flu vaccination each year.
• Career Growth Opportunities – Free, on-demand YLearn courses in leadership, wellbeing, workplace skills, and digital and AI, with ongoing opportunities for career and skill development.

HOW TO APPLY
For a confidential discussion about this opportunity, please contact Kym Siddons via email [email protected] or phone (08) 8200 2555. Does this sound like you? Please submit your resume and cover letter via Apply Now You must address the key selection criteria in your application. Please note, only shortlisted applicants will be notified. Applications close 16th of November 2026. COMMITMENT TO SAFEGUARDING CHILDREN At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened to make sure that the right people are in the right roles. This includes:
• National Police Check (issued in the last 6 months)
• DHS Working With Children Check
• International Criminal History Record Check (if worked overseas in the last 5 years) To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy: https://www.sa.ymca.org.au/who-we-are/safeguarding-children YMCA South Australia is an equal opportunity employer and is committed to safeguarding children and young people and other vulnerable people.

📌 Allied Health Practice Coordinator (Adelaide)
🏢 Ymca South Australia
📍 Adelaide