Assistant Venue Manager – Aloria

About the Role
Aloria, The Star Brisbane's signature rooftop restaurant on Sky Deck, is seeking an experienced, hands-on and guest-focused Assistant Venue Manager to join our Food & Beverage and Events team. In this role, you'll lead and develop the Aloria team and deliver a polished, seamless dining experience from lunch through to dinner. You'll oversee the day-to-day running of the restaurant, coach and guide your Food & Beverage Supervisors, Captain and Attendants, and work closely with our kitchen team to make sure every guest enjoys the very best of Aloria. You'll also play a key part in rostering, labour and cost control, service standards and continuous improvement across the venue. If you're a passionate hospitality leader who thrives in a fine dining environment and loves creating memorable guest experiences, we'd love to hear from you. About Aloria Perched on Sky Deck, Level 23, Aloria is a harmonious blend of classic European elegance and Australian charm, with spectacular views over the Brisbane River and city beyond. Elegant and grand, yet welcoming and approachable, Aloria celebrates local seasonal produce and time-honoured woodfire and grill techniques, with dry-aged beef and succulent seafood as the stars of the show. Our beverage offering, the official 'cellar in the sky', features a highly curated list of world classics and the best of Australia. Join a team that is passionate about creating memorable moments for our guests while building rewarding careers for our people. Enjoy Exceptional Perks & Benefits
• Complimentary buffet meal on every shift
• Uniform laundered and ready for you daily on property
• Discounted parking available in the city
• Up to 30% discount across award-winning restaurants and accommodation




• Career development, training, and courses through The Star Academy
• Lifestyle discounts including gym memberships, retail offers and laundry services
• An organisation that values diversity, teamwork and bringing your best self to work What You'll Be Doing
• Supporting the leadership team in planning and implementing the venue's and division's strategies, including ideas to grow repeat patronage
• Leading and inspiring the Aloria team to deliver timely, effective and refined guest service every shift
• Overseeing daily restaurant operations and reviewing operational needs to achieve departmental and business objectives
• Monitoring and improving the quality and consistency of service and product delivery, and championing The Star's service standards
• Resolving guest queries and concerns with diplomacy and tact
• Working closely with the Sous Chef and kitchen team to ensure clear communication between front and back of house
• Managing labour, product and operating costs within budget, and recommending ways to maximise revenue and minimise costs
• Preparing rosters in line with The Star Brisbane Enterprise Agreement, budget requirements and policies
• Recruiting, training, developing and managing the performance of team members, including monitoring absenteeism, leave and time and attendance




• Partnering with Workplace Development and other teams to identify and deliver operational training
• Ensuring cash handling procedures are followed and investigating any variances or discrepancies
• Ensuring compliance with Responsible Service of Alcohol, WHS, HACCP and the food safety plan, along with The Star's policies and Code of Conduct Let's Talk About You You will bring:
• Supervisory or management experience in a restaurant, ideally within fine dining or a premium hospitality venue
• Current Responsible Service of Alcohol accreditation
• Demonstrated ability in planning and resourcing people and product, performance management and controlling labour and operating costs
• A genuine commitment to meeting guest needs and communicating expected standards of service
• Understanding of the Liquor Act, Responsible Service of Alcohol programme, Industrial Relations and WHS laws
• Excellent verbal and written communication skills
• A genuine passion for delivering exceptional guest experiences Our Culture At The Star Brisbane, we're committed to creating a diverse, equitable, and inclusive workplace where everyone feels they belong. Our values of Build Memorable Connections, Own It, Lead with Integrity, and Take Valuable Care guide everything we do. We welcome people from all backgrounds and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a Platinum Employer by the Australian Workplace Equality Index. Ready to Join Us? If you're ready to help lead a talented team and shape unforgettable dining experiences at one of Brisbane's most spectacular rooftop destinations, we'd love to hear from you. Apply now and let your career shine at The Star Brisbane.

📌 Assistant Venues Manager | Aloria (Brisbane)
🏢 The Star Entertainment Group
📍 Brisbane