Hotel Operations Manager (Adelaide)

Hotel Operations Manager (Adelaide)

05 Nov
|
ISS Facility Services
|
Adelaide

05 Nov

ISS Facility Services

Adelaide

? Locations: Woomera, SA (Drive-In Drive-Out) ? Employment Types: Full-time ? Woomera DIDO Roster: 14 days on, 7 days off

Key Responsibilities
• Lead the day-to-day operation of hotel accommodation, catering and food & beverage services.
• Ensure exceptional guest service, housekeeping and presentation standards.
• Manage pub operations, including responsible service practices and stock control.
• Lead, mentor and develop hospitality teams across multiple functions.
• Manage workforce planning, rosters and labour costs.
• Oversee food safety, WHS, hygiene and regulatory compliance.
• Monitor budgets, stock levels and operational performance metrics.
• Manage supplier and contractor relationships.
• Handle guest concerns, incidents and operational challenges in a professional manner.
• Foster a positive, accountable and safety-focused workplace culture. Essential Requirements
• Proven experience managing hotel, hospitality, accommodation, catering or food and beverage operations.
• Demonstrated leadership experience in hospitality or service-based environments.
• Robust understanding of food safety, WHS and regulatory compliance.
• Excellent communication and stakeholder management skills.
• Strong commercial acumen and cost-management capability. Desirable
• Experience within Defence, government or integrated facilities environments.
• Experience managing licensed premises, bars or pub operations.
• Qualification in Hospitality Management, Business, Commercial Cookery or a related discipline. About You We're looking for people who:
• Take pride in their work and attention to detail
• Enjoy working in a team environment




• Have excellent communication skills
• Are reliable, flexible and safety focused
• Deliver outstanding customer service
• Can work across rotating rosters where required Previous experience is welcomed, but for many roles full training is provided. Minimum Requirements
• Australian Citizenship (mandatory)
• Ability to obtain and maintain a Defence Baseline Clearance
• Current National Police Clearance (or willingness to obtain one)
• Ability to complete a pre-employment medical, including Drug & Alcohol screening
• Relevant licences or qualifications where applicable
• Defence or military experience is highly regarded but not essential Why Join ISS?
• Competitive pay rates and conditions
• Full-time, part-time and casual opportunities
• Career development and internal promotion opportunities
• Supportive and inclusive team culture
• Employee benefits and retail discounts
• Work that directly supports Australia's Defence Force Apply Today If you're looking for a stable and rewarding career with one of Australia's leading facility services companies, we'd love to hear from you. Click "Apply" now to submit your application. Diversity & Inclusion ISS is committed to building a diverse, inclusive and respectful workplace. We encourage applications from:
• Aboriginal and Torres Strait Islander peoples
• Veterans and Defence family members
• People with disability
• People from culturally and linguistically diverse backgrounds
• Members of the LGBTIQA+ community Learn more about ISS Australia & New Zealand at www.au.issworld.com. We respectfully request no agency approaches.

📌 Hotel Operations Manager (Adelaide)
🏢 ISS Facility Services
📍 Adelaide

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