Responsibility: Clinical Education & Customer Support
• Deliver clinical education programs, workshops and product training.
• Support product implementations, evaluations and customer onboarding activities.
• Provide ongoing clinical support to healthcare professionals and customers.
• Develop educational resources and training materials that promote best-practice product utilisation. Clinical Sales Support & Business Growth
• Partner with Territory Managers and Business Development Managers to achieve growth objectives.
• Support customer evaluations, clinical trials and product conversion projects.
• Present clinical evidence and product benefits to healthcare professionals and key stakeholders.
• Assist with tender submissions, value propositions and strategic customer opportunities. Relationship Management
• Build trusted relationships with clinicians, nurse educators, department managers and procurement stakeholders.
• Collaborate with Key Opinion Leaders (KOLs) and clinical champions.
• Gather customer feedback and insights to support continuous improvement initiatives. Product & Portfolio Support
• Contribute to product launches and portfolio growth initiatives.
• Monitor market trends,
emerging clinical practices and competitor activity.
• Support forecasting, business planning and marketing activities.
• Work closely with local and global teams to help shape future product strategies. Requirements Essential
• Bachelor's degree in Nursing, Health Science, Clinical Practice, Biomedical Science, or a related healthcare discipline.
• Qualifications in Business, Marketing, Product Management, or Healthcare Management will be highly regarded.
• Experience in Critical Care, ICU, Renal, Acute Care or a related clinical specialty.
• Solid presentation, communication and stakeholder engagement skills.
• Ability to influence and build credibility with healthcare professionals.
• Current driver's licence and willingness to travel throughout Australia and New Zealand. Desirable
• Experience within medical devices, healthcare technology, pharmaceutical or healthcare services industries.
• Exposure to product management, commercial sales support or tender processes.
• Experience engaging with KOLs and supporting strategic healthcare projects.
📌 Clinical Product Specialist (Sydney)
🏢 Fresenius Medical Care
📍 Sydney
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