Admin and Client Experience Coordinator - Caringbah

Admin and Client Experience Coordinator - Caringbah

05 Nov
|
Home Psychology and Speech Therapy
|
Caringbah

05 Nov

Home Psychology and Speech Therapy

Caringbah

Full-time | Monday to Friday, 9am–5pm | In-person

Start date: January 2027 (flexible for the right person)

Come join our friendly, welcoming team!

At Home Psychology and Speech Therapy, we believe therapy should feel warm, welcoming and, well… like home!

We’re a small, big-hearted clinic supporting toddlers, children, teenagers and adults through psychology and speech therapy. We're looking for an enthusiastic, organised and proactive Admin & Client Experience Coordinator to help create beautiful experiences for our clients and keep our clinic running smoothly behind the scenes.

This is more than a traditional administration role. We're looking for someone who genuinely enjoys people, loves making things happen, thinks outside the box and takes pride in creating a welcoming and positive environment.

We'd also love someone who enjoys social media and would like to help bring our clinic's personality, culture and services to life online.

What you'll be doing:

Client Experience & Administration

- Be the first friendly face our clients and families see when they walk through the door.
- Create a welcoming, positive and supportive experience for every client.
- Manage phone calls, emails, enquiries and appointment bookings.
- Coordinate our appointment system (Halaxy) and keep things organised.
- Support our clinicians with day-to-day administration and clinic operations.
- Help ensure the clinic feels organised, welcoming and running smoothly.

Social Media & Marketing

- Help create and share engaging content across Instagram and Facebook.
- Capture the little moments that showcase our clinic, team and culture.
- Assist with social media planning, posts, stories and updates.
- Bring creative ideas to help grow our online presence and connect with our community.
- Help communicate what makes Home such a special place for clients and families.

Systems, Organisation & Innovation

- Identify opportunities to improve our systems, processes and workflows.




- Make suggestions and take initiative to make things easier and more efficient.
- Use technology and AI tools to streamline everyday tasks and improve how we work.
- Help implement new ideas and keep our systems up to date.

About you

We're looking for someone who:

- Is naturally warm, friendly and welcoming.
- Loves creating positive experiences for people.
- Is proactive, organised and enjoys taking initiative.
- Can think outside the box and isn't afraid to suggest new ideas.
- Can work independently while also being a great team player.
- Has robust communication and interpersonal skills.
- Is confident with technology and enjoys learning new systems.
- Has administration or reception experience (health or allied health experience is a bonus).
- Has an interest in social media, content creation and marketing — experience is great, but we're happy to teach someone with the right attitude and willingness to learn.
- Is curious about AI and enjoys finding smarter ways to get things done.

Most importantly, we're looking for someone with the right energy and attitude. Someone who sees what needs doing, takes ownership, brings ideas to the table and genuinely cares about the experience we create for our clients.

What we offer

- Full-time, consistent hours (9am–5pm).
- A friendly, supportive team who genuinely enjoy working together.
- A warm and welcoming workplace where you'll feel part of the team.
- Opportunities to contribute ideas and shape how we do things.
- The chance to grow your skills across administration, systems, social media and marketing.
- A workplace that embraces technology, innovation and AI.
- A clinic that feels more like a cosy home than a traditional office.

Interested?

If you're someone who loves people, enjoys being organised, has a creative side and wants to be part of a positive, growing clinic, we'd love to hear from you!

Apply via Indeed or send your resume to [email protected].

We can't wait to meet you!

Job Type: Casual

Pay: $53,000.00 – $100,000.00 per year

Work Authorisation:

- Australia (Preferred)

Work Location: In person

📌 Admin and Client Experience Coordinator - Caringbah
🏢 Home Psychology and Speech Therapy
📍 Caringbah

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