Female Disability Support Worker – Complex Medical & Psychosocial Needs

Location: Hamilton, Victoria
Provider: CarePro
Employment Type: Casual / Flexible Shifts

About the Role

CarePro is seeking an experienced, compassionate and reliable female Disability Support Worker to support a female participant in Hamilton who has a complex combination of congenital, acquired, physical and psychosocial disabilities.

The participant has significant medical needs alongside a complex mental health history. We are looking for a support worker who can provide consistent, person-centred assistance while promoting the participant's safety, dignity, independence and overall wellbeing.

This role requires someone with experience supporting people with complex health conditions, a strong understanding of trauma-informed practice and the ability to recognise changes in the participant's health and escalate concerns appropriately.

Participant's Health Background

The participant has a complex medical and psychosocial history, broadly including:

- Mental health: Complex Post-Traumatic Stress Disorder (C-PTSD), Major Depressive Disorder, a significant history of suicide attempts and psychotic symptoms.
- Neurological and congenital conditions: Organic Brain Disease and agenesis of the corpus callosum, contributing to the complexity of her support needs.
- Kidney health: End-stage Chronic Kidney Disease and a failed kidney transplant, requiring ongoing dialysis and reliable transport to and from appointments.
- Other medical conditions: Hypopituitarism, hyperparathyroidism, iron deficiency anaemia, hyperkalaemia, hypertension, a history of ascites and a chronic sleep disorder.

Applicants should understand the importance of following the participant's support plan, maintaining consistent support and promptly communicating any concerns about changes in her health or wellbeing.

Key Responsibilities

1. Personal Care and Daily Living

- Assist with activities of daily living, personal care and everyday routines as required.
- Support meal preparation and encourage independence wherever possible.
- Provide assistance in a respectful,



dignified and person-centred manner.

2. Dialysis Transport and Healthcare Access

- Provide reliable transport to and from dialysis appointments.
- Assist with attending other healthcare appointments as required.
- Provide practical support before and after appointments in line with the participant's support plan.
- Communicate concerns promptly if the participant appears unwell or experiences a change in her usual presentation.

3. Community Access and Social Participation

- Support community access, social participation and meaningful activities.
- Encourage engagement at the participant's own pace.
- Promote choice, inclusion, independence and quality of life.

4. Domestic Assistance

- Assist with household cleaning, laundry, meal preparation and general domestic tasks.
- Help maintain a clean, comfortable and safe home environment.

5. Mental Health and Trauma-Informed Support

- Build a consistent, trusting and supportive relationship with the participant.
- Provide calm, compassionate and non-judgemental support.
- Respect personal boundaries and respond sensitively to distress.
- Recognise potential changes in mood, behaviour or mental wellbeing.
- Follow relevant support and risk management plans, including escalation procedures where safety concerns arise.

6. Health Monitoring and Communication

- Observe and report changes in physical health, alertness, mood, energy levels or general presentation.
- Encourage access to appropriate healthcare services when concerns arise.
- Maintain accurate progress notes and communicate effectively with the CarePro team and broader support network, in accordance with consent and privacy requirements.

Support workers must work within their training, competencies and authorised scope of practice.





Essential Requirements

- Female applicants to meet the participant's support requirements.
- Experience supporting individuals with complex medical and psychosocial needs.
- Understanding and practical experience in trauma-informed care.
- Confidence recognising changes in health and escalating concerns appropriately.
- Current driver's licence, reliable vehicle and willingness to provide dialysis-related transport.
- Robust communication, observation and documentation skills.
- A calm, patient, compassionate and professional approach.
- Ability to establish trust and maintain consistent professional boundaries.
- Current NDIS Worker Screening Check and other relevant employment checks, as required.

Relevant qualifications in Disability, Mental Health, Community Services, Individual Support or a related field are highly regarded. First Aid and CPR certification are also desirable or required according to the role's requirements.

Experience supporting participants with complex renal conditions, dialysis, neurological conditions or significant mental health histories will be highly regarded.

About CarePro

CarePro is a registered NDIS provider committed to delivering person-centred, compassionate and high-quality support to people with complex needs. We value support workers who demonstrate professionalism, reliability and a genuine commitment to participant safety, dignity and wellbeing.

How to Apply

If you have experience in complex disability support, are confident providing dialysis-related transport and are passionate about delivering consistent, trauma-informed care, we encourage you to apply.

Please submit your resume outlining your relevant experience, qualifications and availability.

Location: Hamilton, Victoria
Position: Female Disability Support Worker – Complex Medical and Psychosocial Support
Key requirements: Complex support experience, trauma-informed practice, reliable transport and strong health-monitoring and communication skills.

Job Type: Casual

Pay: $40.00 – $88.00 per hour

Work Location: In person

📌 Disability Support Worker (Casual) (Hamilton)
🏢 carepro
📍 Hamilton