About Skala

For over 70 years, Skala Bakery has been baking fresh daily for South Australians. Established in 1952, we've grown from a single local baker into an award-winning artisan brand with 7 retail locations across Adelaide and a bustling production hub in Port Adelaide. We pride ourselves on honouring time-tested ancestral techniques, like manual dough preparation and long, controlled fermentation, while pushing the boundaries of modern flavour. At Skala, we don't just bake, we carry on a proud South Australian tradition.

About the role

We're looking for an energetic, hands-on Multi-Site Retail Manager to join our team. You'll work closely with and support both the Retail General Manager and the General Manager across the business, helping make sure all 7 Skala stores are on track with budgets, clean, well maintained and beautifully presented, and that our Store Managers, 2ICs and teams are supported and accountable for the daily running of their stores.

No two days are the same. One day you're reviewing rosters and budgets, the next you're helping open a new store, covering a shift, training a new starter or fixing a wobbly shelf. If you love variety, thrive under pressure and know how to make magic happen, we want to hear from you.

What you'll be doing

- Supporting the Retail General Manager and General Manager across the business

- Holding Store Managers, 2ICs and staff accountable for daily operations, standards and presentation

- Coaching and developing Store Managers and 2ICs, and addressing performance issues fairly and promptly

- Making sure stores are clean, well maintained and presented to a high standard

- Ensuring a consistently great customer experience across every store

- Monitoring store sales and performance,



and help drive results

- Building and managing rosters while keeping a close eye on budgets, wages and costs

- Overseeing stock control, ordering and waste

- Making sure stores meet food safety, hygiene, allergen and workplace health and safety standards

- Ensuring compliance with company policies, procedures and all relevant legislation across every store

- Writing, updating and rolling out SOPs and operations manuals

- Recruiting, hiring and helping train staff

- Assisting with new store openings

- Stepping into stores to cover leave, or managing a store when required, including during management absences

- Handling small in-house maintenance and handyman jobs

- Making sure store appliances and equipment are running correctly, and arranging service and repairs when needed

- Logging service and warranty calls, following up with suppliers and technicians, and seeing every job through to completion

- Being available on call over weekends to handle operational issues and sick leave calls

- Keeping clear, accurate notes and juggling multiple priorities at once

What you'll bring

- Previous management experience, ideally in the food and hospitality industry

- Rostering and budget management experience

- Food safety training or solid food safety knowledge (Food Safety Supervisor certificate highly regarded)

- IT savvy,



with confidence using point-of-sale systems, Excel, EFTPOS terminals and other everyday tech

- Experience opening new stores or running a store, or a strong willingness to learn

- Recruitment and staff training skills

- Robust knowledge of compliance requirements in a food retail environment or business compliance

- Experience writing SOPs (standard operating procedures) and training manuals

- A practical, handy nature for small in-store fixes

- A current driver's licence and reliable vehicle to travel between stores

- Full working rights in Australia

About you

- You're a go-getter who can hit the ground running

- You're a natural leader with a real sense of urgency

- You think outside the box and find solutions

- You can lead people from all walks of life with a firm but fair approach

- You're a great communicator with a happy, positive attitude

- You have a sharp eye for detail and cleanliness

- You work well on your own and as part of a team

- You learn quickly, take direction and feedback well and follow through

- You get things done quickly and on time

- You're a true all-rounder

- You're loyal, trustworthy, upfront and honest

Why join Skala?

- Be part of a proud, award-winning South Australian bakery with over 70 years of history

- A varied, hands-on role where no two days are the same

- Work alongside a supportive leadership team

- Opportunity to grow with the business as we continue to expand

Ready to make magic happen? Apply now with your resume and a short cover letter telling us why you're the right fit.

Please note: only shortlisted candidates will be contacted. No agencies please.

📌 Retail Manager (Adelaide)
🏢 Skala Bakery
📍 Adelaide