Hotel Operations Manager at Woomera

Hotel Operations Manager at Woomera

05 Nov
|
ISS Facility Services
|
Woomera

05 Nov

ISS Facility Services

Woomera

? Woomera DIDO Roster: 14 days on, 7 days off

Join ISS and Support Australia's Defence Force

Lead accommodation, catering, food & beverage, and pub operations at a remote Defence site. Drive exceptional guest experiences, lead high-performing teams, and deliver safe, efficient, and commercially successful hospitality services in a unique FIFO environment.

Key Responsibilities

- Lead the day-to-day operation of hotel accommodation, catering and food & beverage services.
- Ensure exceptional guest service, housekeeping and presentation standards.
- Manage pub operations, including responsible service practices and stock control.
- Lead, mentor and develop hospitality teams across multiple functions.
- Manage workforce planning, rosters and labour costs.
- Oversee food safety, WHS, hygiene and regulatory compliance.
- Monitor budgets, stock levels and operational performance metrics.
- Manage supplier and contractor relationships.
- Handle guest concerns, incidents and operational challenges in a professional manner.
- Foster a positive, accountable and safety-focused workplace culture.

Essential Requirements

- Proven experience managing hotel, hospitality, accommodation, catering or food and beverage operations.
- Demonstrated leadership experience in hospitality or service-based environments.
- Strong understanding of food safety, WHS and regulatory compliance.
- Excellent communication and stakeholder management skills.
- Strong commercial acumen and cost-management capability.

Desirable

- Experience within Defence, government or integrated facilities environments.
- Experience managing licensed premises, bars or pub operations.
- Qualification in Hospitality Management, Business, Commercial Cookery or a related discipline.

About You





We're looking for people who:

- Take pride in their work and attention to detail
- Enjoy working in a team setting
- Have excellent communication skills
- Are reliable, flexible and safety focused
- Deliver outstanding customer service
- Can work across rotating rosters where required

Previous experience is welcomed, but for many roles full training is provided.

Minimum Requirements

- Australian Citizenship (mandatory)
- Ability to obtain and maintain a Defence Baseline Clearance
- Current National Police Clearance (or willingness to obtain one)
- Ability to complete a pre-employment medical, including Drug & Alcohol screening
- Relevant licences or qualifications where applicable
- Defence or military experience is highly regarded but not essential

Why Join ISS?

- Competitive pay rates and conditions
- Full-time, part-time and casual opportunities
- Career development and internal promotion opportunities
- Supportive and inclusive team culture
- Employee benefits and retail discounts
- Work that directly supports Australia's Defence Force

Apply Today

If you're looking for a stable and rewarding career with one of Australia's leading facility services companies, we'd love to hear from you.

Click "Apply" now to submit your application.

Diversity & Inclusion

ISS is committed to building a diverse, inclusive and respectful workplace. We encourage applications from:

- Aboriginal and Torres Strait Islander peoples
- Veterans and Defence family members
- People with disability
- People from culturally and linguistically diverse backgrounds
- Members of the LGBTIQA+ community

Learn more about ISS Australia & New Zealand at www.au.issworld.com.

We respectfully request no agency approaches.

📌 Hotel Operations Manager at Woomera
🏢 ISS Facility Services
📍 Woomera

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