STUDENT SUCCESS AND CULTURAL ENGAGEMENT OFFICER
(Identified)

At TAFE Queensland, reconciliation is embedded in our culture and reflected in how we work, learn and connect with our communities. We are committed to creating culturally safe and inclusive environments that value Aboriginal and Torres Strait Islander cultures, histories, knowledge and perspectives. By living our values - Safety First, Working Together, Focusing on our Customer, Taking Responsibility, and Showing Initiative - our people strengthen relationships, create meaningful opportunities and support the success of our diverse student community across Queensland.

As Student Success and Cultural Engagement Officer, you will play a meaningful role in strengthening connection, belonging and success for Aboriginal and Torres Strait Islander students, while contributing to an inclusive and culturally responsive experience for the broader student community across TAFE Queensland’s Gold Coast Region. Working alongside students, educators, community partners and support services, you will provide culturally informed support, advocacy and guidance that helps students participate, progress and succeed in their education and training.

This position is based across our Gold Coast Region and is a Permanent, Full time opportunity.

About the Position – Key Responsibilities:

- Provide culturally appropriate support, advocacy and referrals to assist students to access academic, wellbeing, career, financial and community support services, with a particular focus on Aboriginal and Torres Strait Islander student participation, retention, progression and success.
- Support the delivery of inclusive student wellbeing and support services through triage, case management, referral tracking, record keeping, follow-up and service coordination.
- Strengthen communication and engagement between Aboriginal and Torres Strait Islander students, educators, student support teams and regional staff to enhance student connection, belonging, participation and success.




- Provide practical guidance to educators and support staff on culturally responsive approaches that contribute to culturally safe and inclusive learning environments.
- Participate in student orientation, engagement and campus activities to increase the visibility and awareness of available support services, pathways and opportunities.
- Coordinate and support activities, presentations and initiatives that promote student wellbeing, cultural awareness, cultural capability, student voice, retention, progression and employment outcomes.
- Build and maintain respectful and mutually beneficial relationships with Aboriginal and Torres Strait Islander community organisations, Elders, wellbeing services, employment services and other stakeholders to strengthen student opportunities, services and pathways.
- Support the collection, monitoring and reporting of student engagement, participation, referrals and outcomes to inform continuous improvement and regional planning.
- Actively contribute to regional Reconciliation Action Plan activities and initiatives that promote reconciliation, cultural safety, inclusion, two-way learning and student success.
- Contribute to the success of transformation and cultural change through promoting and modelling TAFE Queensland’s values of Working Together, Focusing on our Customer, Taking Responsibility, Showing Initiative and Safety First.

About You – Key Capabilities:

1. Knowledge and understanding of Aboriginal and Torres Strait Islander cultures, histories, communities and perspectives, with the ability to build respectful, trusted and effective relationships with Aboriginal and Torres Strait Islander students, families, communities, Elders and stakeholders.
2. Demonstrated ability to provide culturally informed support, guidance,



advocacy and referral services that promote student participation, engagement, wellbeing, retention, progression and successful education and training outcomes.
3. Well-developed communication and interpersonal skills, including the ability to work collaboratively with students, staff, community members and external stakeholders to foster culturally safe, inclusive and supportive learning environments.
4. Demonstrated ability to support cultural engagement, student voice and community connection initiatives that strengthen inclusion, cultural capability, two-way learning and student success.
5. Demonstrated organisational and administrative skills, including the ability to maintain accurate records, monitor and report on student outcomes, coordinate activities and services, manage competing priorities, support referral and triage processes and contribute to effective team administration and business processes.

Requirements:

- This is an Identified Position. Pursuant to section 25 of the Anti-Discrimination Act 1991 (Qld), it is a genuine occupational requirement that the successful applicant is of Aboriginal and/or Torres Strait Islander descent, identifies as an Aboriginal and/or Torres Strait Islander person, and is accepted as such by the community in which they live, or have previously lived.
- This position requires a Working with Children Check (Blue Card), with confirmation of employment conditional upon the preferred applicant being issued with a Blue Card.

Salary: AO3 – $81,033 to $89,903 per annum, plus 12.75% employer superannuation contributions.

Closing Date: 9:00am, Friday 20 November 2026

Job Reference Number: TQ2026-1131

Job Contact: Catherine Munro-Browne | Director, Student & Faculty Support Services | ••••@tafeqld.edu.au

Apply Now & make a meaningful difference through culture, connection and student success.
Click the ‘Apply’ button to submit your application via TAFE Queensland Recruitment Portal, and refer to the attached role description for further information.

📌 Student Success & Cultural Engagement Officer (Southport)
🏢 Tafe Queensland
📍 Southport