XPT Software Australia Pty Ltd is seeking an Operations & Projects Manager to lead a 24/7 IT services operation for client workplaces and control rooms in Australia. The role focuses on governance, field technician dispatch, shift scheduling, and optimizing resource utilization to maintain 99.9%+ availability across hybrid architectures.
The ideal candidate will drive service restoration within SLAs/KPIs, manage change control, and coordinate cross-functional engineering teams to deliver