Suntory Oceania seeks a Customer Experience Officer to enhance our customer-first culture across Australia. You will handle inquiries via phone, email, and chat, manage orders, and maintain accurate CRM records. You'll work with Credit, Sales, and Logistics teams to resolve issues and support ongoing system changes.
The role offers a hybrid work arrangement (3 days in-office, 2 days from home) with 8:30 am–5:00 pm hours. Solid communication and customer-service skills are essential.
📌 Customer Experience Specialist (Sydney)
🏢 Suntory Holdings
📍 Sydney
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