Dental Receptionist – Blaxland Dental

Join a Growing, Established Dental Practice with a Fantastic Team!

Are you an experienced dental receptionist who loves working with people, thrives in a busy environment, and takes pride in delivering exceptional patient care? We'd love to hear from you!

Blaxland Dental is a well-established, respected and growing dental practice located in the beautiful Blue Mountains. With over 20 years of serving our local community, we pride ourselves on providing outstanding dental care, creating exceptional patient experiences and building long-lasting relationships with our patients.

As a two-time finalist in our local business awards, we're proud of what we've achieved and excited about where we're heading.

With our practice continuing to expand, current clinicians joining our team and increasing patient demand, we're looking for an enthusiastic, motivated and experienced Dental Receptionist to join our team.

We're not simply looking for someone to answer phones. We're looking for someone who can become an integral part of our practice, take ownership of their responsibilities and help us deliver an outstanding patient experience.

What You'll Be Doing

As one of the first points of contact for our patients, you'll play an essential role in ensuring our practice runs smoothly and efficiently.

Your responsibilities will include:

- Welcoming patients with warmth, professionalism and a genuine smile.

- Managing incoming phone calls, enquiries and appointment requests.

- Coordinating and optimising appointment books for multiple dental providers.

- Handling patient bookings, confirmations, cancellations and follow-ups.

- Supporting patients with treatment plans, payment arrangements and financial options.

- Processing payments, health fund claims and daily reconciliations.

- Managing patient recalls, reactivation and appointment follow-ups.

- Working closely with our dentists,



oral health therapists and clinical team to ensure seamless patient experiences.

- Maintaining accurate patient records and administrative documentation.

- Proactively identifying opportunities to improve patient service and practice efficiency.

- Contributing to a positive, organised and supportive workplace culture.

About You

We're looking for someone who brings a positive attitude, strong work ethic and genuine passion for patient care.

Our ideal candidate will have:

- Previous dental reception experience, highly regarded.

- Excellent communication and interpersonal skills.

- A professional, friendly and approachable personality.

- Strong organisational skills and exceptional attention to detail.

- Confidence in managing a busy appointment book and multitasking.

- The ability to work independently while also being a great team player.

- A proactive attitude and willingness to take initiative.

- Confidence discussing treatment appointments, costs and payment options with patients.

- Strong computer skills and the ability to learn new systems quickly.

- Experience with EXACT dental software (preferred but not essential).

- A commitment to delivering outstanding customer service.

Experience in a dental or medical reception environment would be advantageous. However, candidates with exceptional customer service, administration and communication experience are also encouraged to apply.

Most importantly, we're looking for someone who is reliable, accountable,



enthusiastic and genuinely enjoys being part of a team.

Why Join Blaxland Dental?

We believe that a successful dental practice starts with a great team.

We want our employees to feel valued, supported and proud of where they work.

What we offer:

- A welcoming, friendly and supportive working environment.

- An established practice with a strong reputation in the community.

- A growing, progressive dental clinic with modern technology and systems.

- Supportive leadership that values initiative, teamwork and professional development.

- Training and opportunities to expand your skills and responsibilities.

- The opportunity to work alongside experienced dentists and dental professionals.

- A varied and rewarding role where your contributions genuinely make a difference.

- Competitive remuneration based on skills and experience.

- Long-term career opportunities within an expanding practice.

Our Culture

At Blaxland Dental, we're passionate about building a workplace where people enjoy coming to work.

We value teamwork, respect, accountability, positivity and excellence.

We believe in supporting one another, celebrating achievements, maintaining high professional standards and continuously improving the way we care for our patients.

We're looking for someone who shares these values and wants to contribute to a workplace where everyone works together towards a common goal.

Ready to Join Us?

If you're an enthusiastic dental receptionist or an experienced customer service professional looking for a rewarding opportunity with a growing dental practice, we'd love to meet you.

Apply through SEEK today with your resume and a brief cover letter explaining why you would be a great addition to the Blaxland Dental team.

We look forward to hearing from you!

Blaxland Dental
Exceptional Dentistry. Exceptional Patient Care. Exceptional People.

📌 Dental Receptionist (Blaxland)
🏢 Blaxland Dental
📍 Blaxland