Information & Communication Technology (ICT) Systems Officer

Shire of Ashburton

Tom Price, WA

(Onsite with travel across Shire locations as required)

Government - Local (Government & Defence)

Full time

Join the Shire of Ashburton as an ICT Systems Officer and play a key role in delivering reliable, secure and innovative technology solutions that support our people, communities and operations across the Pilbara region.

About Us

The Shire of Ashburton services the administrative centre of Tom Price and the towns of Onslow, Pannawonica and Paraburdoo.

The Shire also encompasses the Aboriginal communities of Bindi Bindi, Wakathuni, Bellary, Youngaleena and Ngurawaana.

Our vision is to embrace our unique Pilbara workplace and lifestyle by developing vibrant, active and connected communities.

We believe that social values are worth fighting for, and that everyone deserves to share in the richness created from where we choose to invest, live and visit.

What's on Offer?

· Total Salary Package: $105,557.54 - $119,797.00 per annum (inclusive of $12,000 Cost of Living Allowance)

· Company housing provided in Tom Price

· Up to $15,000 in relocation assistance

· Six weeks' annual leave + additional Annual Wellbeing Day

· Annual Health & Wellbeing Allowance of $300

· Superannuation match scheme (SOA contribution up to 21%)

· Secure a local government role with training and development opportunities.

About the Position

Reporting to the Coordinator ICT, the ICT Systems Officer plays a key role in delivering responsive and customer-focused ICT support services across the Shire. You will assist in maintaining the availability,



performance and security of technology systems, communications infrastructure and end-user equipment while supporting staff across multiple locations.

Key responsibilities include:

· Providing Level 1 and Level 2 ICT support and resolving service requests

· Installing, configuring and maintaining desktops, laptops, mobile devices and business applications

· Administering user accounts, permissions and access controls

· Supporting Microsoft 365 environments and associated technologies

· Maintaining printers, audiovisual equipment, video conferencing and telecommunications systems

· Assisting with ICT projects, system upgrades and technology deployments

· Maintaining ICT asset registers, licensing records and support documentation

· Providing onsite and remote support across Shire locations

· Identifying opportunities for continuous improvement and enhanced service delivery

· Supporting cyber security and information security initiatives across the organisation

About You

To succeed in this role, you will bring:

· Certificate IV in Information Technology or equivalent industry experience

· Experience providing ICT support within a multi-user environment





· Experience supporting Microsoft Windows operating systems and Microsoft 365 applications

· Experience with Active Directory and Microsoft 365 user administration

· Strong troubleshooting and problem-solving skills

· Ability to communicate technical information to users with varying levels of technical knowledge

· Experience supporting telecommunications, audiovisual and peripheral equipment

· Understanding of ICT security principles and service management practices

· Current C Class Driver's Licence

· National Police Clearance (or ability to obtain)

· Microsoft certifications relevant to Microsoft 365, desktop administration or Azure environments (desirable)

· ITIL Foundation certification or similar service management qualification (desirable)

How to Apply?

Applications must be submitted online via the Shire of Ashburton website: www.ashburton.wa.gov.au and applications will close at 9:00 AM on Friday 20 November 2026. Shortlisting may commence immediately.

For further information, please contact Logan Milne, ICT Coordinator, on 0427 501 ***.

All terms and conditions are as per the Shire of Ashburton Industrial Agreement 2026.

The successful candidate will be required to provide evidence of qualifications prior to commencement. We strongly encourage applicants to begin this process when applying.

The Shire of Ashburton is committed to diversity and strongly encourages candidates from different cultural, gender and age backgrounds to apply.

Please Note: Canvassing of Councillors or Shire Employees will disqualify applicants.

📌 Information & Communication Technology (ICT) Systems Officer (Tom Price)
🏢 Shire of Ashburton
📍 Tom Price