Cooking up the kitchens of tomorrow.

Comcater Pty Ltd is a major commercial food service equipment supplier. Australian owned and operated, and an innovative and respected industry leader, the Comcater brand is synonymous with outstanding products and service.

If you're a people person who enjoys a busy environment and understands the demands of the hospitality industry, we'd love to hear from you.

We're looking for a motivated team player to join our Service Delivery Team. The successful candidate will help coordinate and support our Service Technicians to ensure customers' kitchen equipment stays operational and performing at its best.

What you'll be doing:

- Manage incoming enquiries from National Service Hotline, Web enquiries, Emails and Internal requests

- Receive and manage open calls daily through Salesforce telephony

- Liaise with Service Technicians to ensure they have the relevant information to efficiently complete jobs





- Where required, help Service Coordinators to schedule and input service calls to relevant technicians/agents including all relevant information to efficiently complete jobs

Your skills and experience

- 2-3 years of experience in a previous call center/dispatching role is preferred

- Intermediate PC skills, you are comfortable using Microsoft suite and a CRM such as Salesforce

- Ability to communicate in a clear and concise manner

- Ability to work as part of a team and uphold strong interpersonal skills

We offer additional training, a very supportive and friendly culture, an employee perks app, new office space, and great food!

If the above description sounds like it aligns with your skills and experience, please reach out and apply now!

📌 Service Delivery Operator (Port Melbourne)
🏢 Comcater
📍 Port Melbourne