Offshore Virtual Assistants (OVA), a trusted Australian outsourcing partner, is supporting a membership-based organisation in the human resources and career development sector, supporting senior HR professionals across Australia. Our mission is to provide members with resources, networking opportunities, events, and a supportive community to help them succeed in challenging leadership roles.

Are you organised, proactive, and ready to make a real impact in a growing business? We’re looking for an Online Business Manager / Virtual Assistant to join our team, supporting our members and operations across Australia.

Responsibilities:

Administration Tasks

Event Management
Manage event calendars and send reminders
Coordinate logistics including venues, food, and attendance tracking
Prepare event materials (name tags, run sheets, feedback forms)
Promote events across communication channels

Member Onboarding & Offboarding
Maintain and update member databases
Coordinate onboarding and activation of member benefits
Manage offboarding processes

Email & Diary Management

Manage shared inbox and ensure timely responses





Coordinate scheduling and appointments

Prepare weekly meeting agendas and summaries

Lead Generation & Social Media
Conduct Linked In outreach and engagement
Schedule and manage social media content
Follow up on enquiries and potential leads

Website Support
Update website content as required
Assist with SEO improvements

Member Communication
Prepare monthly updates and newsletters
Manage communication channels and member engagement
Coordinate onboarding sessions and track attendance

Systems & Tools
Microsoft 365 (Share Point, Forms, One Note, Planner, Outlook)
Mailchimp
Linked In
Survey tools (e.g., Survey Monkey)
Website platforms (e.g., GoDaddy)

Qualifications:
Proactive and highly organised
Robust experience as a Virtual Assistant (preferably supporting an Australian business)
Detail-oriented with solid communication skills
Comfortable working with systems and improving processes
Takes ownership and follows through on tasks
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📌 Remote Online Operations Manager For Member Services Sydney
🏢 Offshore Virtual Assistants
📍 Sydney