Ballajura Medical Centre is seeking an experienced, energetic, and motivated Medical Receptionist for a casual role in our practice. Our clinic has great GP’s and friendly welcoming staff.

We are seeking someone who enjoys working with people, thrives in a busy environment and understands the importance of creating a positive experience for every patient.

About the Role

As the first point of contact for our patients, you will play an important role in ensuring the smooth day-to-day operation of our medical practice.

Your responsibilities will include:
Greeting patients and providing friendly, professional customer service.
Answering telephone calls and managing patient enquiries.
Booking, confirming and managing patient appointments.
Processing patient registrations and maintaining accurate medical records.
Processing Medicare claims, patient payments and private billing.
Managing incoming and outgoing correspondence, referrals and medical documentation.
Assisting with patient recalls, reminders and follow-up appointments.
Providing administrative support to doctors, nurses and the practice management team.
Maintaining patient confidentiality and a professional reception environment.

About You

We are looking for someone who:




Has excellent communication and interpersonal skills.
Is organised, reliable and has strong attention to detail.
Can multitask and remain calm in a busy environment.
Is confident using computers and learning new systems.
Works well independently and as part of a team.
Demonstrates empathy, discretion and a patient-focused approach.
Takes initiative and has a positive, professional attitude.

Essential Requirements
Previous experience in medical reception or a general practice setting is essential.
Experience using Best Practice medical software is highly desirable.
Knowledge of Medicare billing and general practice procedures.
Excellent communication, organisational and interpersonal skills.
A skilled, friendly and patient-focused approach.
The ability to work efficiently in a rapid-paced medical workplace while maintaining accuracy and confidentiality.

Why Join Ballajura Medical Centre?
Be part of an established, friendly and supportive team.
Work alongside experienced doctors, nurses and administrative staff.
Make a meaningful contribution to patients' healthcare experiences.
Enjoy a varied and rewarding role within a general practice environment.

📌 Medical Receptionist Ballajura
🏢 Ballajura Medical Centre
📍 Ballajura